Bamboo Flooring Testimonials

BuildDirect is committed to providing exceptional customer service. Here is a small sampling of feedback from our satisfied customers...

Have been purchasing with BD for 5-6 years now. Good product, good pricing and good service. Keep up the good work!
Micah H.   Indianapolis, IN   December 11, 2008

overall terrific service/product.
Sean F.   New Orleans, LA   December 10, 2008

I've already recommended Builddirect to my sister-in-law who is interested in doing her floor.
Chuen Y.   Manhattan, NY   December 5, 2008

Good website, easy to navigate and I believe that you offer superior product at a competitive price
Craig W.   Kroger, GA   December 4, 2008

Great prices. Excellent service and prompt deliveries.
Jeremy M.   Santa Monica, CA   December 1, 2008

Great customer service. Fast delivery. Overall very satisfied.
Kevin K.   Harrisburg, PA   November 30, 2008

staff was great and very helpful. thanks again.
Michael P.   Spring, TX   November 6, 2008

The employee knowledge of your product and about installation as well as special considerations were what sold me on doing business with you. I secured feedback and quotes from 4 vendors and I went with BuildDirect primarily because of this. I was happy to pay a bit more for such knowledge; service and quality product.
Toni D.   Jacksonville, FL   October 27, 2008

Great to work with. Have recommended you to others. Very happy with our purchases. The price of your products allowed us to upgrade our home with higher quality materials. Look forward to doing business with you again. Thank you.
Vicki S.   Rincon, GA   October 16, 2008

Love you GUYS!!!! Thank goodness you are available to just us customers..
Anna B.   Great Falls, VA   October 16, 2008

I LOVED HOW QUICKLY AND EASILY IT WAS TO WORK WITH YOU ALL, I DO FEEL THE QUALITY OF THE PRODUCT WAS LACKING SOME, BUT I DID GET A GOOD DEAL, SO NOW I KNOW BETTER WHAT TO EXPECT, I USED LUMBER LIQUIDATORS BEFORE AND THE SERVICE WAS A NIGHTMARE, BUT THE QUALITY OF THE PRODUCT WAS GREAT, SO I AM NOT SURE I HAVE FOUND THE ANSWER.
Brooksie F.   Paragould, AR   October 10, 2008

quaility service is such a rarity these days that I usually do not even fill out these surveys but your response to all my concerns were answered professionally by all I spoke with ... Kudos on running a good company
Miller A.   Pomerene, AZ   October 7, 2008

I found your staff to be very efficient and polite, everything was followed up by emailed confirmations so this put me at ease with the online ordering experience.
Yvonne Z.   Orland Park, IL   October 7, 2008

The service has been outstanding, the product is wonderful, and the price was extremely low, given the quality of the product. I LOVE you guys - keep up the good work! I keep telling all my friends about the great experience we've had. It was really scary for me to spend thousands of dollars on flooring on-line, but I could not possibly have been happier with the result. Thank you so much for taking care of us as well as you did!
Daria S.   Alta, CA   October 6, 2008

It was a seamless experience getting our bamboo floor from BuildDirect. We are very happy with our new bamboo floor.
Karin M.   Portland, OR   October 5, 2008

BuildDirect staff were very helpfuf and friendly on the telephone when I called to inquire about a number of products prior to my purchase. I have purchased other execellent quality products from BuildDirect.
Dale R.   Regina, SK   September 30, 2008

From follow up to customer service BuildDirect was great to work with.We received the items quickly and the delivery personell was excellent. We will deinitely order from you again.
Michael M.   Delray Beach, FL   September 28, 2008

Customer service did an excellent job getting us what we needed, in an expeditious manner, for a price that was better than any we could have gotten at our local retail distributors of similar, and similar quality, materials.Everything was in excellent order when we received it, and looks lovely installed. We've been 'talking up' BuildDirect to everyone we talk to about our new bamboo floors. Thanks for great products at an excellent price.
Alan C.   Mountain View, CA   September 24, 2008

I was very satisfied with my purchase. The floor is in and looks fabulous.
Christine M.   Standish, MI   September 21, 2008

The floor has not been installed yet, but it looks great out of the box. I am anxious to see it installed.It was a very positive experience working with you. Everyone was very helpful, and the flooring arrived as promised.
Elizabeth P.   Fernandina Beach, FL   September 18, 2008

Fantastic. Placed the first order by Internet and a subsequent order via phone. Both were handled flawlessly and followed up with appropriate communications confirming both the order and the shipping/delivery information.Again, fantastic! The quality is great, there were no defects in material or workmanship.The flooring was down in three days and looks great.Great job! I'll be coming back for future flooring projects.
Jack Y.   Jacksonville, FL   September 12, 2008

We just finished installing the bamboo floor today. The quality of the flooring was excellent. We are delighted with the finished results. The boxes of flooring arrived when promised and in good shape as well. The 6' lengths made for quick installation. We are very pleased with all aspects of our dealings with you. Many thanks!
Nancy R.   Quincy, CA   September 12, 2008

Thank you for your help at customer service. You handled my queries promptly. I would like to say that customer service was most helpful to me while choosing the tools necessary for installation.
Carolyn L.   Surrey, BC   September 11, 2008

I am very pleased with the product and its ease of installation. We had most of our ground floor done in this product and I am so glad we did. We did all the work ourselves and for our first time flooring it went in very easily. A few splinters but otherwise outstanding. Thanks for a great product!
Joanne G.   Lees Summit, MO   September 10, 2008

The floors look great!
Mary Jo S.   Tucson, AZ   September 9, 2008

The product quality appears as expected.
Domingo F.   Elizabeth, NJ   September 5, 2008

Customer service were great to work with and was able to answer all of my questions. I would definitely reccommend Build Direct!
Jill D.   San Diego, CA   August 21, 2008

Very nice and concistent!
Dominic L.   Saint-paul, QC   August 21, 2008

Every aspect of this transaction was done in a professional manner. The floor looks great. Thanks
Bill R.   Ocala, FL   August 11, 2008

Very nice product. It looks great and it seems to have been a good price even taking shipping into account.
Donna M.   Victoria, BC   August 5, 2008

Your reps were very helpful and personable. Loved that everything shipped so well quickly.
Ginger E.   Mcminnville, OR   August 5, 2008

Thank you, great pricing and system
Dominic L.   Saint-paul, QC   August 3, 2008

Great service and great products. have purchased granite and flooring...very satisfied with both orders.
Marilyn Z.   Tres Piedras, NM   August 2, 2008

Customer service was excellent, we really felt the personal touch.
Stephen R.   El Segundo, CA   July 21, 2008

Very happy with our new floor, good quality and good price, fast shipping!
Julien B.   Carlsbad, CA   July 17, 2008

Floor looks great, and hardly any waste.
Mark S.   West Lebanon, IN   July 13, 2008

Overall floor looks good
Benjamin M.   Campbell River, BC   July 11, 2008

It was on of the best experiences I have had buying online.
Gregory H.   Blythewood, SC   June 28, 2008

My customer rep (James Komenda) did an excellent job
Patrick F.   Elizabeth, NJ   June 28, 2008

The bamboo floorng is an excellent product, consistant pattern, straight, looks fantastic, don't even have to mix the boxes they are all the same color. Will buy again in the future!
Troy G.   Elgin, IL   June 19, 2008

The 25 yr Strand Woven Bamboo is a great product and I absolutely LOVE my floors. Even the Installers were impressed with the quality and hardness of the bamboo. I would recommend this to anyone. It is simply beautiful.
Lisa E.   Cleveland, OH   June 14, 2008

Quality appears excellent. Your people were exceptional.
Bill B.   Prescott, AZ   June 11, 2008

Customer service was willing to spend time to explain everything that I needed to know. Always got back to me in a timely fashion.
Edward C.   El Portal, CA   June 8, 2008

I would use Build Direct again...good contact both from the company and the shipper.
Colleen F.   Billings, MT   June 6, 2008

The floor looks awesome. Very good quality material. Will use again and recommend to others.
John B.   Mandeville, LA   June 4, 2008

Flooring looks great and appears excellent.
George M.   Clanton, AL   May 31, 2008

Customer service was very helpful and nice to work with, they alwasy returned my calls very quickly and were very informative.
Carmen B.   Fullerton, CA   May 28, 2008

Everything was smooth and exactly as planned from the order to the installation. The floor looks amazing and is holding up well under our cats claws. Thank you for the great service, great prices and great product. I will be sure to recommend your business to others.
Valerie K.   Montpelier, VT   May 21, 2008

I was very pleased with your sale representative and customer service. As well as with the product quality. Thanks!
Mike S.   Lilburn, GA   May 17, 2008

Customer service was great. Helpful, and friendly. I have already recommended you to family and friends. Great price, great quality, delivered what you described on the website. I will be a repeat customer.
Craig M.   Belmont, NC   May 16, 2008

The floors turned out beautiful. There was hardly any waste (in terms of bad boards etc.) and we are so glad we went with pre-finished. Our contractor was very happy with the material and we have gathered that the price was excellent.
Kiri M.   Providence, RI   May 15, 2008

Delighted! I've ordered and received 1500 square feet of bamboo flooring, 650 square feet of tile, and 12 bamboo stair treads.
Steven B.   Mattawan, MI   May 15, 2008

Customer service was great! He had a good attitude, and was very timely in responding to my questions. It was very nice wto work with him.
Kristi Q.   Decatur, GA   May 13, 2008

I was surprised we got the wood so quickly. Nothing about this transaction could have been better. Great job.
Gary S.   Buxton, NC   April 24, 2008

Dealing with customer service was great, you guys were able to answer all my tough questions. I'm half way through installing the strand woven tiger bamboo, and it's going really well. The product quality and consistency is excellent.
Justin W.   Calgary, AB   April 16, 2008

Great help over the phone and through e-mail, I didn't expect that from a web-based company. Good product for a very nice price. Customer service was very helpful and responsive. I appreciate the help and loved doing business with you guys. I will use your company again for sure.
Joseph L.   San Antonio, TX   April 8, 2008

Customer service provided prompt and professional service in answering questions and providing all required information to make my project go smoothly.
Scott M.   Verdun, QC   April 1, 2008

Customer service was prompt, curteous, professional, and extremely helpful. They provided me the best customer service I have had in many years. I have recommended your company to everyone I know. Great job, great products, thank you!
Van V.   Broderick, CA   March 30, 2008

Customer service had a good response time, and had answers to all of my questions. Floor looks really good, I get alot of good feedback from friends and neighbors. The Yanchi Bamboo flooring was of much better quality than any other similar flooring I looked at in the same price range. I paid $2.95/sq.ft and for something of similar quality, I would have had to pay almost $5/sq.ft plus tax. It's like getting a top end floor for the price of Pergo.
Lindros T.   Newbury Park, CA   March 29, 2008

I called back to get specifics on installing the strand woven bamboo. Customer service was extremely helpful and even followed up with an email with all the pertinent information. I'm was very happy with this personal customer service. We are happy with our shopping experience. In fact, just last week we placed another order for some travertine with BuildDirect. It just arrived yesterday and looks great.
Beth M.   Portland, OR   March 14, 2008

Absolutely beautiful flooring
Lori B.   Camden, SC   March 5, 2008

Great customer support. I was immediately impressed with the initial followup call after receiving the samples. That is something many companies no longer do - "old fashioned" personalized service. Our installer was very impressed with the quality! All in all very pleased with your service. I have already recommended to a friend, who will likely order a pallet of the same flooring from you.
David O.   Dubuque, IA   March 5, 2008

Customer service was very helpful with sending samples quickly. Shipping service was right on time, quick! The flooring looks amazing! I had priced the same flooring at a retail flooring center and lets just say you saved me a bundle! Thanks! We will be using you again for future projects.
Michelle J.   Wrightsville Beach, NC   March 4, 2008

Amazing, so glad we found BuildDirect and Strand Woven Bamboo. Worth the wait.
Nicole L.   Taber, AB   March 1, 2008

The best I experienced so far and I am not young (51yrs of age!)Fantastic company, very quick responses, customer service listnened and understood my needs then he delivered. Superb Job! Keep up the good work. I will recommend the BuildDirect team to all the people I know.
Hakim B.   Allentown, PA   February 27, 2008

Best prices, and excellent customer service made for another great purchase.
Chris S.   Powell River, BC   February 23, 2008

Customer service was alot of help and a pleasure to work with. My experience with BuildDirect was very positive and professional. I would definitely work with them in the future.
Carlos S.   Santa Fe, NM   February 17, 2008

Customer service was easy to contact, I received quick replys. The product is superior to anything available in Portland. All around it was a very good experience. My husband is laying the floor now and it is beautiful. Both my sons ordered your flooring. One 4 years ago and the other 3. They are very happy and highly recommended you to us.I have given the information to a local friend who is a builder and property developer.
Don H.   Portland, OR   February 15, 2008

The flooring looks great! And was half the price of my local supplier. We are prepping now and will start laying soon. Thanks very much!
Mark D.   Glen Ellen, CA   February 7, 2008

I haven't yet installed it but it looks great. I expect I will be very happy with it.
Mary B.   Jefferson, MD   February 7, 2008

The flooring is excellent quality and looks great! I am very happy with my experience with BuildDirect.
Terry C.   Stevensville, MD   January 25, 2008

Customer service was very responsive, very pro-active. Couldn't ask for more. Packaged very well, no damage to any product. No warpage, cupping, spliting, or blemishes on the finish. All flooring material was dimensionally precise and beatiful in appearance.The strand woven bamboo is by far the best of the bamboo products. It is very hard, the coloring is wonderful, and the price can't be beat. It looks to combine the best elements of oak and walnut into a sustainable product that looks great. The aluminum oxide coating on the strand woven bamboo is a bit of an odd material. It wears very well on day to day usage - no dents from furniture, and our dog's toenails haven't left a scratch anywhere.
Steve S.   Edmonds, WA   December 31, 2007

The product seems really nice. We have installed it in one room so far and it looks beautiful.
Krista S.   Westborough, MA   December 30, 2007

The pictures were an excellent representation of the product. Based on the description of the product, my expectations were met. At first I was hesitant to order floors online, especially when BuildDirect prices were so low. But once I took the plunge, I was more than pleasantly surprised. The customer service was extremely helpful. I received the order quickly without any hassle. I would recommend BuildDirect to anyone.
Cara M.   Lindon, UT   December 28, 2007

The bamboo is great and the family and I love it.
Keith B.   Cedar Rapids, IA   December 27, 2007

I always receive good service and products when I order through BuildDirect.
Micah H.   Indianapolis, IN   December 20, 2007

It was a pleasure to do business with BuildDirect. Phone conversations and emails were professionally conducted and fruitful. I have recommended BuildDirect to my friends in the market for flooring.
Odile Du R.   New Orleans, LA   December 19, 2007

It was a pleasure dealing with customer service at BuildDirect. Very prompt and professional service
John S.   Kitchener, ON   December 17, 2007

Superb --- as DYI'ers we ran into a couple of install dilemmas. Builddirect's customer support were absolutely first class in helping us out. The delivery company was very good...product arrived on time and their staff were very courteous. Excellent product. We were a little nervous ordering 1300 sq ft sight unseen.,, however the product was exactly as advertised. On 1300 sq ft we only had one board that had a defect. We are thrilled by the ease of installation and the look is fantastic. Would shop with you again.... very positive experience
Jenny S.   Lakeland, FL   December 4, 2007

Our floors look amazing. The bamboo is a wonderful product and is comparable to high end laminates and hardwoods.
Sarah Y.   Arlington, TX   December 2, 2007

Very easy on line purchase, the shipment arrived ahead of schedule. Very positive experience
Melanie F.   Phoenix, AZ   November 25, 2007

Very satisfying and I would buy through you again.
Randy B.   Clavet, SK   November 23, 2007

We are extremely pleased with the price for the flooring that we bought from you. No one else could come close to offering the price you did. I love not having to settle for less. You gave us exactly what we were looking for at a price that was even better than what we were hoping for.
Beau D.   Church Point, LA   November 19, 2007

Fantastic value and fast service. I will continue to use
Mason H.   Severna Park, MD   November 8, 2007

I bought the strand woven four years ago, it looks great and is so durable that I bought it for my new project.
Nancy S.   Portland, OR   November 7, 2007

Customer service was great to work with. Prompt and professional, they really took good care of me. The strand woven bamboo looks to be an outstanding product. It looks great and I expect it to wear well. No complaints here--you've got a good solid product and a good solid organization behind it.
Doug B.   Cary, NC   November 6, 2007

This Yanchi Bamboo Product is Heavy Duty, and An Enviromentally Sound / Renewable Product = Great!!
Susan M.   Bakersfield, CA   October 31, 2007

All in all I am extremely impressed with your organization. When I order samples I have received them in less than 24 hours! This quick response to our requests undouptedly provides a sales edge! Last but not least, all questions I have had have been answered by very friendly, english speaking, knowledgable sales representatives! Thanks BuildDirect! Hope to continue working with you.
Jodie B.   Berryville, VA   October 25, 2007

Very pleased with products and your staff
Richard C.   Carbondale, IL   October 24, 2007

The entire process was so easy. The floors are amazing and we saved a ton if money.
Arin J.   Sarasota, FL   October 12, 2007

We love the flooring, even more than we imagined! Our installer was impressed with the quality as well! This was a great experience. Everyone we dealt with was professional and knowledgeable.
Susan M.   West Dover, VT   October 9, 2007

Product was just as pictured and even better in person. I would recommend to anyone.
Todd D.   Coral Springs, FL   October 9, 2007

Very happ with this quality. The bamboo floor looks wonderful. My wife and I installed it ourselves and this was our first ever doing that. It was easy and we really like everything. Thank you!
John P.   San Jose, CA   October 7, 2007

The quality of the wood is great, the customer service is outstanding, and I will recommend you to people in the future.
Mark J.   Chandler, AZ   September 28, 2007

The 6" bamboo flooring is beautiful- even better than anticipated. The order was promptly shipped.
Charles E.   Marshall, NC   September 27, 2007

As usual, prompt service and excellent material. 100% satisfied with the product. No damage, and excellent quality.
Michelle R.   Ellensburg, WA   September 16, 2007

I have recommended BuildDirect to some of my friends and colleagues.
Boun C.   Waterloo, ON   September 12, 2007

My builder placed the order said it was a positive experience. Will install next week. From opening one box, the flooring looks wonderful.
Georg L.   Seneca, SC   September 7, 2007

So far so good. Keep it up
Todd B.   Chicago, IL   September 5, 2007

Customer service is great. I found answers to my questions very easily.
Jancey M.   Fayetteville, NC   September 5, 2007

Nothing else but excellent!
Paul K.   Hickory Hills, IL   September 2, 2007

We love our new floor
Eric B.   Harrisonburg, VA   August 28, 2007

The floors are beautiful and the price was great.
Brandi F.   Santa Cruz, CA   August 27, 2007

Thank you very much. We love our new floors. Great quality. Easy to install. Looks fabulous. We are telling all of our friends.
Jesse R.   Austin, TX   August 26, 2007

Customers service answered all my questions promptly.Products quality is better than espected. Our installer was very impressed with the quality.We put the flooring throughout the whole house it BEAUTIFUL!!LOVE IT!!Thanks for all your service..
Sonia B.   Ocala, FL   August 18, 2007

This strand-woven bamboo is the greatest. It's wonderful. The color, feel, installation, etc. I have never been more pleased with a floor or installation process. I am a customer for life. As I continue to remodel my home, I will look to your company for materials. These floors have exceeded my expectations for quality and value.
Gary P.   Mill Creek, WA   August 16, 2007

Great product, and great price.
Eton L.   Mercer Island, WA   August 16, 2007

You were one of the only sites to offer a great wide plank bamboo at a good price. We did the whole first floor in the bamboo and we love it. Everyone keeps asking us where we got it they love it so much they might think of doing it themselves.
Janet F.   Tannersville, PA   August 12, 2007

My contractor was very impressed by your service, and the quality of the Yanchi products. I am sure I will use you again in the future, as will he!
Karen S.   Bristol, RI   August 8, 2007

I was very pleased with the flooring we received and I felt confident about what I was ordering based on the photos and graphical images on the BuildDirect website. I felt there was no need to spend the time in getting samples with the information and images BuildDirect provided on their website. The BuildDirect website was easy to use.
Amy D.   Middleton, WI   August 6, 2007

I would highly recommend your products and service. Your people were especially helpful and friendly. Those who have seen your products are very impressed with the quality and price.
Eva M.   Houston, TX   August 3, 2007

We have only opened 1 box - it is beautiful. We are waiting for cabinet work before the installation of the floors. The pieces I have seen are actually prettier than the pictures on the internet. Your service was very prompt. It was delivered 7 or 8 days after ordering.
Lisa L.   Bakersfield, CA   August 1, 2007

I have just begun to install the flooring and it appears to be the quality I expected. The quality appears to be as good or better than the top-of-the-line bamboo I have previously purchased from my local hardware store - at half the price (plus no quantity breaks there.)Overall I like the experience of ordering through Build Direct versus my local hardware store or building supply. It's a much easier and quicker process.
Scott N.   Simi Valley, CA   July 26, 2007

You guys are great
Rebecca M.   Germantown, MD   July 21, 2007

I have been recommending Build Direct to everyone who asks about or mentions flooring.
Shannon J.   Collierville, TN   July 20, 2007

It looks great!
Judy M.   Winnipeg, MB   July 19, 2007

I ripped up 1400sqft of carpet and laminate flooring when I bought my house. I talked to someone at Build Direct about what the difference in the wood was. He explained the best way to put it down and the proper pre-treatment. I have about 200sqft to go and it is all looking awesome!
Timothy S.   Butler, KY   July 18, 2007

I've recommended your site to many of the house flippers I know. Overall it was a great experience and prices were extremely attractive.
Max F.   Salem, MA   July 16, 2007

Customer service was very patient, informative, and helpful
Catherine K.   Powell River, BC   July 16, 2007

We would recommend BuildDirect to anyone! Great way to purchase our flooring.
Kevin J.   Seattle, WA   July 9, 2007

The flooring is beautiful. I really got a great response from folks who were skeptical about bamboo and also about ording flooring online. It really was a good experience and I would buy from Build Direct and/or recommend it to others. I would recommend Build Direct and I love my floors. The price was excellent and allowed us to afford the look we wanted.
Donna Z.   Stokesdale, NC   July 5, 2007

The customer service was wonderful. People were very happy to answer our questions and take our numerous calls before we actually made a purchase.
Dana C.   Chapel Hill, NC   July 2, 2007

It was a pleasure to deal with customer service. They answered all my questions and were very accomodating.
Sophia S.   Aventura, FL   June 27, 2007

Wood is great and the glue was very good.
Shawn L.   Boise, ID   June 25, 2007

Customer Service was very responsive to all my inqueries. Provided accurate product, availability, and shipping information. Shipping was very straight forward. Residential delivery was as promissed, and without any issues. The pallet arrived on time, undamaged. I'm a sceptic at heart, so I was blown away by quality of the product. The pictures on the website are good, but it's even more impressive in person. Yanchi bamboo feels heavier in your hand than other bamboo I looked into. The installer was impressed by it's quality, and how easy it was to work with. I did a ton of research on our flooring remodel. Both local, and web-based. BuildDirect was a pleasure to work with. For me, I was a little nervous making such a substantial purchase online. The nervousness quickly subsided, as their customer service was top-notch. I would have no problems referring people to BuildDirect. Great experience. I will look to BuildDirect first for our future remodelling projects.
Richard C.   Lake Oswego, OR   June 21, 2007

The service was fast and easy and efficient. Thanks.
Angela W.   Sandia Park, NM   June 19, 2007

You are the best, thanks! I will be a return customer.
Shiraz G.   Oceanside, CA   June 14, 2007

This is the second time I have used BuildDirect- very satisfying. I had ordered flooring for two houses in New Orleans- best price I could find on laminate and the quality is excellent. This babmboo flooring will go in my own house and my son's house. I have been able to help restore two New Orlean's houses from long distance. BuildDirect delivered on time and I can't find a better price anywhere.
Elizabeth I.   Sacramento, CA   June 9, 2007

Great experience! Very professional and timely.
Christian V.   Austin, TX   May 31, 2007

Customer service was knowledgeable, friendly and what a sence of humour. We will be calling on BuildDirect again.
Chantelle T.   New Westminster, BC   May 30, 2007

Very good on the phone, customer service guy knew the product very well. I wanted to buy locally and nobody could touch your prices. Other vendors found six foot strand woven bamboo hard to come by. Service, delivery, and quality were all very good. I recommend you guys whenever I can and will use you again. Thanks.
Dan R.   Los Angeles, CA   May 23, 2007

The quality is excellent. It is a beautiful floor. We love it and tell anyone who sees it where we got it! Thanks for everthing!
Jeanne J.   Roseburg, OR   May 15, 2007

I was very happy with the product and the transaction !
Steven K.   Carmel Valley, CA   May 14, 2007

Product's quality is gorgeous!
Betsy G.   Elka Park, NY   May 14, 2007

We are thrilled with the product and were impressed with the website and customer service.
Megan R.   Madison, AL   May 13, 2007

I would (and have) recommended BuildDirect to all of my friends for all their flooring needs. The customer service was wonderful, and the delivery was right on time. Thank you for a great product and service.
Deanna K.   Scottsdale, AZ   May 13, 2007

I would highly recommended BuildDirect in all areas. Service, quality and price were all excellent. I would buy from Build Direct again in the future.
Steven M.   Wake Forest, NC   May 13, 2007

I was happy from start to finish with the purchasing experience. Customer service was helpful, but not pushy, and always polite and respectful. Great customer service-a rare thing these days.
Julie M.   Spring Lake, MI   May 10, 2007

It was a good experience working with BuildDirect!
James M.   Isle, MN   May 7, 2007

I was completely satisfied with this product, very beautiful.. The price was amazing and i would buy from them again. Fantastic product, great quality, pricing is unbeatable.
Richard L.   Portland, OR   April 28, 2007

Shopping experience was excellent. I like how everything was spelled out: wood type, price, delivery options, and charges.
Anatoly D.   Chicago, IL   April 28, 2007

I'm a second timer customer and couldn't be happier with your products and service. I've purchased decking and beautiful bamboo flooring. I've told lots of my friends about you. Thank you BuildDirect.
Diane W.   Ocean Shores, WA   April 25, 2007

Great experience and great staff to work with. I would do it again in a minute. Very helpful and informative. Excellent to work with!!!
Kristyn T.   Anderson, CA   April 23, 2007

It looks awesome!!! I was very impressed with the quality of the bamboo.
Stephanie R.   Crawfordsville, IN   April 18, 2007

I am really happy with your service and products, I had bamboo in less than a week. I would highly recommend you folks.
Steve Y.   Charleston, IL   April 14, 2007

Best prices and the best site i found on the net the pictures where very very close to the actual item, and it also gave us ideas as to laying everything out thanks you Luis F.
Luis F.   Allentown, PA   April 7, 2007

Our experience with BuildDirect was way above expectations, we have reccomended to serveral people.
Laura S.   Delray Beach, FL   April 3, 2007

The quality of the floor is better than all the flooring stores I checked with locally, and it was at a much better price!
Angel L.   Arnaudville, LA   April 1, 2007

This was the first time that I have ever made such a large purchase on line and from a company that was so far away! BuildDirect did everything to assure me that they stood behind their product. Receiving samples in the mail made it easy to compare with other products. The BuildDirect bamboo flooring was heads above other bamboo flooring in quality, appearance, durability and price. Many of my friends are seriously considering ordering the same flooring. Even the installer is seriously considering ordering the same flooring for his home. I would not hesitate to order from BuildDirect in the future. Thanks for all your hard work. I am a very satisfied customer that will continue to do business with you. thank you.
Diane R.   Hummelstown, PA   March 29, 2007

Fantastic service and prompt delivery. Great job!
Brady T.   Leamington, ON   March 28, 2007

Very good product.
Marlin S.   Fairfield, IA   March 27, 2007

Installation was easy.
Thomas S.   Frankfort, IL   February 18, 2007

Have recommended your website to others.
Elizabeth W.   Larkspur, CO   February 9, 2007

Beautiful product. We're very happy.We've been very impressed with our BuildDirect experience, and we will continue to refer friends and acquaintainces to your web site (our strand-woven bamboo floor is getting lots of compliments).
Gerhard B.   Davis, CA   February 8, 2007

Overall, very pleased with the customer service, price, shipping and quality. Thank you!
Christy M.   Burbank, CA   February 7, 2007

I have recommended you to several people when speaking about the flooring. Most are surprised at how low the cost was for my bamboo. Everyone who has seen it has been impressed with the product, and "pleasantly" surprised that for the most part only my husband and I, with our inexperience, were able to professionally install the flooring.
Theresa S.   Quincy, KY   February 6, 2007

I haven't installed it yet, but from the inspection I have done the product is fantastic. We know it will look great.
Dale M.   Winnipeg, MB   January 30, 2007

Very good first experience, hope to deal again.
Chris D.      January 29, 2007

Customer service was always highly professional and helpful. They provided prompt responses.We were skeptical at first about buying flooring on the internet instead of in a bricks and mortar store. However upon seeing the samples and difference it price it was a "no-brainer." The service was probably better and the price could not be beaten. It is great to see a well run company that still cares about superior customer service and customer feedback. We look forward to working with you folks on future projects and will refer friends when possible.
Robert K.   Pasadena, CA   January 22, 2007

We love our new floor! It's beautiful; we had no shipping damage and it was easy to install! We will purchase again in the future after we build our addition. Thanks!
Lara H.   Falls Church, VA   January 6, 2007

Very helpful and knowledgable staff. Would purchase from again.
Shana H.   Helotes, TX   December 31, 2006

No creaks, no pops, just beautiful. Hestiant about such a large internet purchase, and worried about some of the complaints about old finish problems, all of which proved to be for wrong. I'm super pleased!
Paul M.   Studio City, CA   December 27, 2006

I will definitely do business with BuildDirect again.
Regina G.   Michigan City, IN   December 13, 2006

Just got our bamboo flooring installed. It's wonderful. several people I work with want to come and see it and are interested in getting bamboo flooring. I defintely will be recommending BuildDirect to them.
Patty P.   Bluff City, TN   December 5, 2006

We are thrilled that you are making such a wonderful bamboo product!
Steve R.   Salem, OR   December 4, 2006

It was overall a very pleasurable experience in working with BuildDirect, and I would certainly recommend you to anyone interested in purchasing high quality floors at competitive prices.
Lila B.   Raleigh, NC   December 1, 2006

I would not hesitate to buy from you again.
Vicky H.   Santa Ana, CA   November 30, 2006

Superior experience!!! Thank you for good business!!!
Eugenia M.   Raleigh, NC   November 27, 2006

Staff was very helpful and returned emails and phone calls promptly
Bryan S.   Kure Beach, NC   November 15, 2006

Everything went as planned.
Stephen B.   Lakeville, CT   November 4, 2006

I was pleasantly surprised by the quality of the floors. Planks are straight as an arrow, no waste at all, beautifull color variations really made the floor stand out. My mom and I did not have any previous experience with floor installation, and we installed it just by following the instructions on the web-site and using common sence.
Ganna F.   Wilmington, NC   November 4, 2006

Great product, no problems with delivery, and customer service was very helpful!
Brenda O.   La Mesa, CA   October 31, 2006

Product quality was terrific, no substandard pieces in the order. Very happy with all aspects of the material supply. I have passed your web site on to other associates and friends.
Ervin M.   Abbotsford, BC   October 30, 2006

You responded right away to my questions and showed you cared about our order. You also delivered quickly as promised. Altogether a very pleasant on-line shopping experience. Thank you!
Nancy E.   Almonte, ON   October 18, 2006

I'll buy again. Your service is of high quality as well as your products.
Dominic St J.   West Columbia, TX   October 16, 2006

I would definitely use Builddirect again!
Ronald F.   Innisfil, ON   October 15, 2006

Flooring is of exceptional quality.
Tom P.   Bellevue, ID   October 13, 2006

The salesman who worked with me was great...very helpful. I just really appreciated the service and help I received through your company. The product is also top notch.
Holly P.   Pringle, PA   October 13, 2006

The floor is gorgeous and our installer thinks it's a wonderful product. It's transformed our house.
Mary W.   Carson, CA   October 13, 2006

My experience with BuildDirect was excellent. My sales rep in bamboo flooring was very helpful and knowledgable. Ordering was easy, delivery was on time. I will recommend your company to anyone looking for any of your products. Keep up the excellent work. Thank you from a very satisfied customer.
Karen B.   Concord, OH   October 13, 2006

Good quality, good price and a customer service that looks after the client.
Martin W.   Mississauga, ON   October 13, 2006

The product and the customer service were excelllent. I would look forward to doing business with BuildDirect again.
Michel P.   Peshtigo, WI   October 4, 2006

I`d really like to thank my sales rep for his excellent attention and knowledge of the product and his manner on the phone - very easy to deal with and communicate with, and just so helpful. Fabulous!! He was extremely knowledgable, helpful, patient, not pushy at all despite all the time I took, and generally very very professional. Thanks to him the sale was made.
Anni C.   Housatonic, MA   October 2, 2006

The flooring is a far superior product to many we have checked out, all while costing less.
Eric Y.   Bellingham, WA   September 28, 2006

I called and talked to the BuildDirect salesman directly. He was very friendly and helpful. I would buy from BuildDirect again and recomend it to anyone.
Rick M.   Augusta, GA   September 23, 2006

This was a great way for me to get a moderately small quantity of a beautiful product at a great price. The bamboo is gorgeous. Your website has tons of information, and I feel like I received exactly what I was expecting. Thank you!
Amy D.   East Flagstaff, AZ   September 18, 2006

My rep is a great CSR....he really took the time to make sure I was happy with my order!
Jennifer W.   Freeland, WA   August 29, 2006

Our builder and floor installer were sceptical at first, but each of us did enough homework to take an informed risk. All of us are delighted. The builder loved the quality, the installer reported it was easy to put in both the engineered and strand woved bamoboos, and we love the effect.
Marlie M.   Victoria, BC   August 19, 2006

Friendly customer service, expedient feedback with e-mail and phone calls
Tammy B.   Box Springs, GA   August 13, 2006

We want to thank all the BuildDirect team for making us feel respected and important to thier business even though we were placing a smaller order.
Duane P.   Snohomish, WA   August 11, 2006

Great website and customer service.
Ori S.   Chicago, IL   August 7, 2006

Great job guys..
Chris C.   Walnut, CA   August 3, 2006

The floor is beautiful and easy to install.
Jason J.   Hampstead, NC   July 26, 2006

When I show this product to anyone, they've been so very impressed!
Rebecca N.   Woodburn, OR   July 19, 2006

It is so easy to work with BuildDirect. Their service is fast, honest, and they deliver a good quality product. Our samples were delivered quickly by FedEx, and it was less than one week to receive almost 2,000 sq. ft. of bamboo flooring to our door via a super nice delivery company who showed up right on time. Our experience with BuildDirect could not have been any better. I particularly like that you could view detailed pictures and room views and that the cost of shipping factored into the cost per sf delivered...It made choosing flooring easy. Thanks for a wonderful experience!
Brandy A.   Vburg, MS   July 19, 2006

I would happily recommend you to anyone considering re-doing their floors. We`re quite thrilled with the new changes to our home. The people in your bamboo department were exceptionally helpful and knowledgeable. Thank you.
Tamalyn K.   Bellingham, WA   July 6, 2006

Great product, Great service, Great customer contact, Great delivery. Everything you hope for but so rarely get.
Wayne P.   Minnetonka, MN   June 30, 2006

The best bamboo flooring product I have ever worked with.
Bruno V.   Alpharetta, GA   June 26, 2006

I would definitely purchase from you again....the product, the pricing and the service were all exemplary. Keep up the good work
Byron S.   Poulsbo, WA   June 20, 2006

This was the first time that we had ordered anything such as this over the internet. It was a very positive experience. We were impressed with the ease of ordering and the prompt delivery of our order. It was delivered within the time frame promised. We will use BuildDirect for future needs.
James M.   Midland, TX   June 16, 2006

I had an excellent experience - highly recommend.
Girmantas R.   El Segundo, CA   June 15, 2006

I was really pleased with your service and the quality of the product. Pictures on your web matched the product very well. Would recomend your business to my friends.
Leandro L.   El Paso, TX   June 15, 2006

I would highly recommend BuilDirect and its products to anyone. The entire process, from initial questions to ordering to delivery was flawless... This has been the best Internet buying experience I`ve ever had! The products were well described and pictured on your website. The sales folks were terrific in answering all my questions. The product shipped promptly and was received in perfect condition. I would not hesitate to buy additional products from your catalog!
Mark G.   Elbert, CO   June 12, 2006

BuildDirect has the best quality product and customer service of any company I have dealt with over the past year of remoldeling my home. I wouldn`t go anywhere else!
Dawn R.   Bar Harbor, NY   June 9, 2006

The man who installed my flooring said it was a pleasure to install a quality product. A quality product makes his work easier. Thank you - I`ll be placing another order with you soon. My neighbor wants the same floor. I have never spent this kind of money on a product I did not go to a store and examine. I had no doubts about my purchase due to the expertise and assistance of my BuildDirect salesmen,both of whom, answered my questions thoroughly before, during and after the sale. I`m very pleased with the end result and my installer was very pleased with the quality of your product. In fact, he gave me a discount on the installation. My floors look beautiful.
Dixie B.   Biloxi, MS   June 7, 2006

Fast and efficient.
Stacy M.      May 31, 2006

You guy`s were wonderful. The bamboo floorong was in perfect shape and very beautiful. Thank you so very much. You Guy`s are by far some of the best folks to deal with - extremely helpful and very kind.
Perry A.   Port Allen, LA   May 24, 2006

Your follow-up phone calls to help save me some shipping costs were welcome! I have just opened two boxes to inspect the quality and it matches and even surpasses that which I have seen at some flooring specialty stores. I was delighted, especially since I did not order a sample ahead of time. The entire experience - from ordering to your finding ways to save on shipping, to the shipping and the quality of the product was superb! I have already recommended you to other friends and colleagues.
Drew C.   Mickleton, NJ   May 22, 2006

Thanks for a very positive experience. I wouldn`t hesitate to use you again and would recommend you to friends.
Tammy T.   Delaware, OH   May 16, 2006

This is the second time we have used BuildDirect and have recommended you several times.
John H.   Redmond, OR   May 12, 2006

Overall I am pleased with BuildDirect and wouldn`t hesitate to order from them again or to refer them to others. Prices are excellent! Excellent customer service and excellent pricing.
Paul F.   Sarasota, FL   May 11, 2006

Good product, good price, prompt service
Jerry G.   Chicago, IL   May 9, 2006

The process of ordering was very easy and the quality of the product was better than most of the flooring I found in flooring stores.
Drew C.   Mickleton, NJ   May 8, 2006

BuildDirect is much easier to deal with then others and so far have had what I've needed each time.
Doug P.   Parma, OH   May 6, 2006

We were extremely impressed with the level of service we were provided and ecstatic about the quality. Every question we had was answered the same day and our flooring arrived exactly on time. Thank you so much for helping to make our first house a home.
Travis E.   Sacramento, CA   April 30, 2006

We have always enjoyed great service, prompt delivery and an excellent product from BuildDirect.
Archie R.   Covington, LA   April 25, 2006

The Bamboo flooring was more then I bargained for. All of my contractors are extremely impressed with the Yanchi product as am I. My company will be trying to move more of it given its beauty and resiliency. I must admit though, I was rather skeptical at first straying away from my usual distributors to a online supplier. The staff at Build Direct gained my confidence once they were able to answer my detailed questions regarding their product. The service was as good or better then any other suppliers I deal with. I look forward to working with BD again.
Jeff M.   Mill Creek, WA   April 22, 2006

Your product and prices are far superior to anything that I could find locally. I will be contacting you for more materials in the near future.
Larry A.   Cameron, NC   April 21, 2006

I really enjoy BuildDirect's broad range of products, high quality and more importantly excellent prices.
Steve D.   Salmon, ID   April 20, 2006

I`m a construction contractor. After completely installing the self-locked bamboo engineering wood floor, we all like your products very much and will suggest our customers use them.
John C.   Oakland, CA   April 19, 2006

This was a very good experience. Quick shipping and great customer service!
Seth C A.   Santa Fe, NM   April 10, 2006

Very positive experience...I`ve been telling LOTS of people about your website!
Jayne R.   Yellow Springs, OH   April 7, 2006

Great product, friendly people, awesome price!!!
Jeremy S.   Stamford, VT   April 3, 2006

This was a wonderful experience. I will order from you again!
Seth C A.   Albuquerque, NM   March 30, 2006

The excellent customer service and quick shipping made our buying experience top-notch! We are excited to get the floors installed!
Quin S.   Galt, CA   March 26, 2006

The experience overall was a pleasant one. I was very pleased with the product I recieved - it is beautiful.
William J.   East Stroudsburg, PA   March 24, 2006

Excellent quality, service and price, I look forward to making future purchases.
Richard M.   Albuquerque, NM   March 23, 2006

The product that I recieved was of a better quality than I expected. I am very pleased with the flooring, and I will most likely buy more products from BuildDirect in the future.
Randel M.   Coeur D'alene, ID   March 23, 2006

My BuildDirect sales rep provided prompt responses to my questions, was very professional and conveyed an excellent impression of the company. I have already made a couple of recommendations. The website is very organized and accurate for costs, including brokerage, shipping, shipping times, and very competitive - excellent, excellent, excellent. thank you.
David C.   Rossland, BC   March 22, 2006

An easy ,fast and very straitghforward transaction - just the way I like it. An easy transaction, no delay, good price It does`nt get better that that. Thanks.
Alain R.   Bethesda, MD   March 21, 2006

I am very happy the way customer support was given and all my queries were answered. I would highly recommend BuildDirect for flooring products.
Neeta S.   Olean, NY   March 20, 2006

I was so pleased with the flooring, and the ease of ordering and delivery.
Mae S.   Bloomington, IN   March 10, 2006

The floor is very beautiful. Everyone who has seen it loves it. Several have asked for scraps and are thinking about purchasing bamboo. I have given the information on your website to them.
Jerry F.   Brandon, MS   March 7, 2006

The best price on the market with quality customer service. The response and service provided was very good. I would urge home builders or those home owners who are into building/expansion projects to try BuildDirect atleast once.
Neeta S.   Olean, NY   March 5, 2006

The flooring is beautiful and is extremely durable. My contractor says that this will last forever - there is a capability of sanding and refinishing it if the surface becomes damaged. The staff was helpful and knowledgable about the material.
Karin M.   Hollister, CA   March 3, 2006

One of the best experiences in the drawn-out process of building my house!! Absolutely nothing you could have done better. I could have waited a week or so to order, I didn`t think it would come as fast as it did.
Bronwen D.   Panama City, FL   March 3, 2006

we`ve been so happy with the product and whole experience that my wife and I have found ourselves discussing where else in the house we could use your products.
Jacob M.   Royal Palm Beach, FL   March 3, 2006

We love our floor, it is so unique looking and blends well with the light and dark wood combinations that we have with our remodel.
Greg H.   Austin, MN   March 2, 2006

the flooring is absolutely gorgeous! I will be making my next flooring purchase, slate tile for my patios, from you very soon.
Eric C.   Yuba City, CA   March 2, 2006

I was rather scared to order on line such a large order not knowing exactly how it would work. My sales rep was very helpful and eased my mind. The products were delivered in a timely manner and in great condition. I am thrilled to have such a great product at such a savings. Thank you for all you have done. When the finished touches are in place I will send you a photograph of the transformation.
Tracy R.   Chesapeake, VA   March 1, 2006

I`m very happy with BuildDirect... I wish I`d found you a couple of years ago when we did our kitchen remodel. I`ve told friends about you.
Gayle F.   Santa Cruz, CA   February 25, 2006

I was thrilled to get the deal I did buying directly through you. The product was exceptional and everyone who has seen it has complimented me. I will definitely refer you and use you again in the future if I have the need.
Kim A.   Oldsmar, FL   February 23, 2006

Price + Product + Service = Value. BuildDirect delivered on all three.
John H.   Sparks, NV   February 20, 2006

Everything is great. We have had the floor down for not quite a week. The product is outstanding, we love the strand-woven design. Not many people know about bamboo around here so it is unique.
Linda J.   Wilmington, NC   February 14, 2006

This is a new product for me and i was appreciative of the availability of your staff to answer questions to help us make a decision. We have not installed the floor yet but we are looking forward to seeing it in place.
Donald G.   Kootenay Bay, BC   February 14, 2006

The fast service and shipping is great. I love to be able to get materials and get the job done right away.
Scott Van H.   Boise, ID   February 13, 2006

We are very pleased with the quality of the product. We were a bit fearful to buy anything online, but when we received the flooring, we knew we had made the right choice. Thank you!
Jesselle M.   Anaheim, CA   February 11, 2006

I love the site and as a contractor like the availibility of the matierials. The service overall was excellent and I will purchase from BuildDirect again and again.
Bradley E.   Apopka, FL   February 11, 2006

I was very pleased - the wood looks excellent installed! The Bamboo is unique and will blend well with the different woods existing and our new Maple cabinets!
Greg H.   Austin, MN   February 9, 2006

I am very pleased with the bamboo flooring. The process of ordering, payment and delivery went very smoothly. I really like the look of this particular company`s bamboo floor.
Mark E.   Berrien Springs, MI   February 8, 2006

I ordered flooring and trim pieces and everything arrived as ordered to the job site. I saved thousands and my installer liked the products consistency.
John B.   West Linn, OR   January 30, 2006

I have already loaned some of my flooring as samples to two of my friends. Matt Dickinson is excellent and follows through with what he says he is going to do. Build Direct is an excellent company! Keep up the good work!!
Mark L.   Yucaipa, CA   January 24, 2006

The entire experience was awesome. BuildDirect was easy to deal with and very responsive. I am very pleased with my bamboo floor. I am about half done with the job and it looks great. When checking around town the same floor was $6/sq. ft. I had to buy more than I needed but the savings was worth it and I may expand my project with the extra.
Rusty C.   Forest Park, GA   January 23, 2006

excellent service.My sales rep was very responsive. Product is good. EXCELLENT PRICES!!!
Perry M.   Bedford Park, IL   January 21, 2006

Customer service was very good - quick responses and problem solving.
Anthony C.   Bloomington, IN   January 19, 2006

Looking forward to doing business with you again in the future!
Beth M.   Tacoma, WA   January 18, 2006

I`m very happy with BuildDirect and constantly recommend your products. My experence has been that you folks deliver a little more than you promise - a little quicker than your estimates and the quality has been outstanding.
Tim W.   Aloha, OR   January 12, 2006

I love the strand woven bamboo flooring product. I have installed it in the entire 1st level of my home and have just purchased more to install upstairs. Excellent product.
Thomas D.   Savannah, GA   January 12, 2006

The LOOK of the floor is very beautiful.
Barbara-ann G.   Newark, DE   December 23, 2005

This was our first time using your company. I 'm sure we will try again.
Rosemarie G.   Bradenton, FL   December 22, 2005

I was very pleased by the quick service, quality product, and great price.
Ethan J.   Slidell, LA   December 21, 2005

The floor is looking great! Thanks so much.
Amanda C.   Columbia, MO   December 20, 2005

Thank you for selling such a great product at a reasonable cost. I probably would not have ordered the flooring if it had not been for the assistance offered by customer service.
Wayne T.   Lancaster, SC   December 18, 2005

Everyone who has seen it just thinks it is so beautiful...excellent stuff
Sandy P.   Forest Park, GA   December 17, 2005

I ordered the bamboo flooring. I have not yet put it down yet but it looks awesome. I'm sure it will look even better when installed. It is nice doing business with people that actually now something about the product they sell.
Ron L.   Spring Hill, TN   December 11, 2005

Thank you. I have been recommending you to anyone interested. Your professional website and support system overcame my doubts and nervousness about buying such a large quantity of material online. I would definitely use you again
Stephen K.   Alachua, FL   December 6, 2005

Delivery to your terminal was timely and loading experience was better than anticipated. Staff were extremely helpful.
Elwood M.   Surrey, BC   December 6, 2005

I have told many friends about your great flooring and my great experience. Keep up the good work - your business is sure to grow.
Mark O.   Cowan Heights, CA   December 5, 2005

We loved dealing with customer service! They were very helpful in every way! We couldn't have done it without them!
Kimberly M.   Fort Pierce, FL   December 2, 2005

The process was easier than what I expected. I appreciated that I could have contact immediately over the phone, instead of just through e-mails. The product was just as I expected it. I was very pleased.
Laurie C.   Cave Junction, OR   December 2, 2005

We just started installing the floor and it is beautiful!
Michele J.   Chandler, AZ   November 30, 2005

Response and ability to answer questions was excellent. Would use the service again and will recommend it to others.
Ed K.   Abbotsford, BC   November 25, 2005

I was very impressed with your website information and photos. It was a very thorough, informative site. All items came in perfect condition and worked well. I would recommend BuildDirect.com to anyone building a new home or other projects.
Herbert H.   Aylmer, ON   November 17, 2005

Every part of my experience buying bamboo flooring from you was excellent. Your customer service rep was very attentive, answered questions well, and took responsibility to see our order through completely and efficiently. What was most amazing was that your web-site estimated a 3-4 week wait for the flooring but your rep requested 7 days and the flooring actually arrived to us in 4 days! The delivery person was also very helpful. Our driveway and garage was impossible to navigate with his truck so he had to unload 5,000 pounds of flooring by hand. I asked him just to set it down near the truck because of the difficulty of the job but he actually hand carried about 30% into our garage for us without being asked to do so. The flooring is beautiful, was safely packaged and exactly what I expected it to be. The cost was about $1.30 less per square foot than anything we could find in Austin and that was including delivery. This is the best service we have experienced in a very long time.
Carmen B.   Austin, TX   November 17, 2005

I was and am very pleased with the service you provided.
Ray W.   Portland, OR   November 12, 2005

Thank you, we look forward to next order
Homer P.   Broken Arrow, OK   October 18, 2005

I thought your service was great! I was kept informed about my order and delivery was right on time.
Andra F.   Miami, FL   October 12, 2005

Great prices and good customer service.
Loren A.   Interbay, WA   October 5, 2005

the sale of my bamboo was seamless. When I first called, we were unable to choose my first selection only because of time limitation with building a new home. However, the sales manager was very helpful and provided me with excellent information to make an alternative decision that was lower in cost for that same look (another plus when building a home). Once I made my decision, the transaction was very smooth, response was quick and delivery was earlier than planned. Overall, I would rate this internet purchasing experience excellent.
Jeff M.   Prospect, KY   October 2, 2005

Good pricing, easy to use website.
William C.   Somerset, KY   September 29, 2005

Customer service was prompt, polite & professional
Steve H.   Warren, NJ   September 27, 2005

We would definately purchase from them again and would recommend them to other looking for these types of products.
Amber F.   Fairmont, WV   September 24, 2005

Much better service than I had ever expected, friendly quick personable repsonses! It was a pleasure.
Rian W.   Sandy, UT   September 22, 2005

I thought the process was easy and your reps were responsive.
Paul E.   Sarasota, FL   September 18, 2005

I need more wood for my house! And I am going to buy it from you.
Paul M.   Las Vegas, NV   September 13, 2005

Everything was great...
Chad D.   Lansing, MI   September 12, 2005

I highly recommend your organization. I saved thousands of dollars and have a great new floor because of your prices, services, and products.
Jeff B.   Lubbock, TX   September 8, 2005

We have received many great comments on not only the look of the product but our installers like the quality of the product.
Patricia M.   Delanson, NY   September 8, 2005

I was very impressed with the ease of the transaction as well as the lightning fast delivery...We love the floors, although we have not had a chance to install them yet, they are beautiful!!! I am a Realtor in my area, and I work with people who are remodeling there homes all of the time. I gladly refer them to your website for their home improvement needs, and will definitly use your service for any future needs in my own home...Thank you!!!
Kerri S.   Portland, OR   September 7, 2005

I think it was a very smooth transaction (from start to finish) and would definitely do business with Build Direct in the future. The quality of the product, the communication from your representatives, the promptness of the delivery (including samples) and the delivery were all excellent
Melissa R.   Lake Mohegan, NY   September 7, 2005

Everyone was very helpful and everything went smoothly. I will spread the word about my experience. Thanks
Larry P.   Forest Park, GA   September 7, 2005

Great product at a great price. We love our new woven bamboo floors!! It is perfect for our big dogs and young boys. I'm glad we found you!
Alison G.   Austin, TX   September 6, 2005

We are very pleased with the overall experience and won't hesitate to recommend Build Direct to family and friends.
Edwin R.   Saint Lucie West, FL   September 3, 2005

We are very happy with the Bamboo flooring that we put into our store. We have had lots of positive comments on the appearance of our store with the new flooring. We would definitely buy from you again.
Mike S.   Put-in-bay, OH   September 2, 2005

I was astounded with the quality of the product buying it on the internet. Locally, the same bamboo flooring would have almost tripled my cost. Thanks for being there with the good looking flooring and low prices.
Kenneth M.   Camden, SC   August 25, 2005

I have recommended your company to many friends and would not hesitate to use your company again in the future.
Dwayne E.   Coquitlam, BC   August 12, 2005

I thought you guys delivered what you promised, the shipment came earlier than expected and my sales representative was excellent.
Daryl L.   Baltimore, MD   August 1, 2005

Customer service went above and beyond to help us. We were very nervous buyers and they made us feel very much at ease. Calls were returned promptly and customer service was of great assistance.
Aileen H.   Roselle Park, NJ   July 30, 2005

All my concerns about dealing with a company online are gone. I would happily recommend BuildDirect.com to anyone. My experience with BuildDirect was easy and hassle free.
Ryan A.   Bloomington, IL   July 28, 2005

Prices half or more less than retail!Excellent way to go for bulk purchases.
William M.   Adams, TN   July 27, 2005

It was a pleasure to work with your personnel.
Mary B.   Forest Park, GA   July 26, 2005

i installed the flooring myself, it was a relief to find all the boxes and boards to be in excellent condition. i have had people over to the house and they are marvelled at the results and quality of your product.
Robert B.   Forest Park, GA   July 22, 2005

No shipping damage whatsoever. Everything arrived in perfect condition. Very impressed
Jayne C.   Quartzsite, AZ   June 13, 2005

great customer service, thanks again!
Mark S.   Las Vegas, NV   June 9, 2005

No problems. Would like to do business again.
Brendan K.   Bedford Park, IL   June 9, 2005

I have had many comments about the quality of the product and the beautiful look.
Kim A.   Norman, OK   June 7, 2005

Everything was great, better than expected.
Michael St J.   Milford, PA   May 31, 2005

Love the product!
Tracy O.   Santa Cruz, CA   May 28, 2005

Everything I have had to say, so far, has been positive
Darla R.   Las Vegas, NV   April 28, 2005

Very impressed with speed of order processing to delivery arraignement
Kevin K.   Oswego, IL   April 11, 2005

Each representative was very courteous and knowledgeable about the product, and was clearly oriented to customer service.
David D.   Ann Arbor, MI   April 8, 2005

I will definitely buy more products in the future from BuildDirect.
Michael S.   Austin, TX   April 7, 2005

I love the flooring, it's very beautiful and my spouse appreciates it very much. I have more flooring to do and would like to know that I can depend on BuilDirect as a source for product.
Darryl F.   West Bloomfield, MI   April 4, 2005

Customer service was very helpful, knowledgable and kind. They always returned my calls right away.
Stacy B.   Rockport, ME   April 4, 2005

Build Direct definitely had the best prices. I did a lot of research. They were very helpful to answer my questions when I called and the we received our flooring much faster than expected. Working with this company was a great experience that I would highly recommend to anyone.
Jeff H.   Barlow, OR   March 31, 2005

We were very happy with the high quality of the flooring and extremely impressed by the price.
Sean T.   Ada, MI   March 30, 2005

Very,very pleased. We'll be ordering more flooring in the future.
Jerry O.   Tucson, AZ   March 30, 2005

It has been excellent working with Build Direct. So far the experience has been great. Thanks!
George J.   Urbandale, IA   March 27, 2005

For our second order with you, it was just fine.
Becky M.   Sacramento, CA   March 17, 2005

Once our bamboo came in, we took a plank and compared it locally. The flooring from you was truly far superior in quality. It was just clearer and more beautiful compared to the local stuff. We were very happy with our purchase.
Eddie B.   Sunrise, FL   March 11, 2005

Once our bamboo came in, we took a plank and compared it locally. The flooring from you was truly far superior in quality. It was just clearer and more beautiful compared to the local stuff. We were very happy with our purchase.
Phot L.   Rockford, IL   March 11, 2005

Thank you , great service and good quality merchendise .
Victor K.      March 10, 2005

I was very satisfied with the service I received from BuildDirect and look forward to placing another order.
C S.   Fort Lauderdale, FL   March 2, 2005

Company was excellent to work with.
Mike C.   Sevierville, TN   February 24, 2005

Thanks for everything, I will tell everyone about my great experience.
Ben S.   Burlington, IA   February 23, 2005

We are recommending Build Direct to everyone we know who is installing wood flooring! Thanks for a great experience. This is the most beautiful flooring we have seen. It installs easily on subflooring. Although we also had a glue-down installation too, the product is of such high quality with regard to fit of the tongue and groove that it wasn't hard to install as a glue-down either.
Bill M.   Harvest, AL   February 16, 2005

Really nice experience will, I will definitely order again from you in future projects
M Julia M.   Tampa, FL   February 15, 2005

It is really great to be able to buy bamboo and other building materials at such a good price. I was able to do an entire house for less han half of what it would have cost at any of the large building suppliers.
Jessie M.   Fort Lupton, CO   February 11, 2005

I love my floors, they're absolutely gorgeous! We nailed down about 400 square feet upstairs and floated about 1400 square feet doownstairs and have a little more to do. It has transformed the house! Your Build Direct representative was always quick to get back to me either by email or phone it was a very pleasant working experience.
Julie H.   Davis, CA   February 4, 2005

I was really nervous about ordering $2,800 worth of wood flooring over the internet site unseen but I was very satisfied with all aspects of the purchase. I will use you again and recommend you to others.
Gary F.   Brunswick, GA   January 20, 2005

Your Sales people were very helpful during the process, I will refer your company to other builders and homeowners
Ray H.   Flowery Branch, GA   January 11, 2005