BuildDirect is committed to providing exceptional customer service. Here is a small sampling of feedback from our satisfied customers...

It was a very nice experience dealing with BuildDirect everybody was very helpful at every step of the purchase. Most of all granite we got was the actual sample we saw. Came in perfect condition.
Mala G.   Mount Dora, FL   July 5, 2008

The tile arrived on time in good condition, the product was as per the sample.
Nikki B.   Lancaster, CA   July 1, 2008

I would deal with you any day, and have recommended you to my friends.
Azmin H.   Calgary, AB   June 28, 2008

Customer service was friendly, helpful, and had fast response times...Awesome. Got all 5 tons of my flooring in LESS than a week after ordering. Amazing! The flooring is simply stunning and my tiler was impressed with the quality. He couldn't believe the price I got as well!
Ben D.   Pasadena, CA   June 15, 2008

Great thick tile. No breakage. Excellent quality and color. Quick shipping. I will work with you guys again.
Avi B.   Baltimore, MD   June 8, 2008

Awesome product. Quick delivery. I will do busines with this company again.
Stephannie G.   Elgin, TX   June 5, 2008

I'm very pleased with my BuildDirect experience. I will continue to look to your business for future material needs.
Clark E.   Martinsville, VA   May 28, 2008

Great black galaxy tiles. Excellent condition and quality.
Dana C.   Bloomfield Township, MI   May 19, 2008

Being all the way across the ocean in Hawaii I was sceptical but my tiles were in perfect condition and arrived only two days late which is truly remarkable. Excellant quality the tiles were perfect. I love them. Saved a bunch even if shipping was a lot. Very ,very satisfied. Will recommmend you to my friends.
Judy D.   Wailuku, HI   April 14, 2008

You price your material at a better price compared to your competion even including the shipping price, you still beat the market.
Firmin M.   Andover, MN   April 2, 2008

I was impressed when I emailed and asked for a quote price with freight included. I received a quote within hours. I'm very pleased and impressed with the service and price. I paid $4.60 per sq. ft. landed in my driveway. The exact same product was $7.80 @ Homedepot.. where I would have to special order with a 14 day lead time and drive 6 hrs to pick up the product...which weighs 2000 lbs.
Ed B.   The Pas, MB   March 20, 2008

Everything went smoothly and the granite tile is beautiful. Thank You. No tiles were broken or even chipped! Great Job! I will always use your site for our tile orders from now on because you're affordable to the average homeowner and you have a superior product! Again, thank You BuildDirect! I will refer your website and products to everyone!
Bobbi E.   Afton, MN   March 15, 2008

Great product and service!
Connie P.   Wethersfield, CT   February 12, 2008

Quality products with good prices is the formula of success for both buyer and seller, thank you BuildDirect.
Nidal B.   Van Nuys, CA   February 6, 2008

The product quality is superior than other we have bought. I will buy again from BuildDirect...the experience was good.
Walter J Perez M.   Yauco, PR   December 28, 2007

I really am very satisfied with my experience with your company. The tiles are nicer than I expected. Thanks so much!
Dale P.   Bixby, OK   December 27, 2007

Granite is beautiful
Tom C.   Red Deer, AB   December 26, 2007

Hope to do more business with you in the near future. Product is great, the experience was also excellent.
Tony S.   Saskatoon, SK   December 21, 2007

Customer service was always there when I needed them. Everything that I needed to get my shippment fast was always waiting for me.
Jerry P.   Central Falls, RI   December 10, 2007

Approx. 2000 square feet of granite tile arrived on time, well packed and there was no breakage within the crates. All tile was uniformly cut and uniform in appearance. The granite was strong and had no fillers. I will use BuildDirect for our next project.
James F.   Oakland, NJ   November 8, 2007

You saved me a ton of money.
Clay F.   Stamford, CT   October 30, 2007

Excellent product, very good pricing and very reasonable shipping times.
Dean G.   Regina, SK   October 26, 2007

Execellent experience! Keep up the good work!
Samuel D.   Cranston, RI   October 21, 2007

The service was very good.
Abraham T.   Columbia, SC   October 20, 2007

I made the right choice ! I could not have ask for a better tile at a good price, thank you from my family and I.
Mr Luis C.   Belleville, NJ   September 16, 2007

Excellent service overall. Amazing prices and excellent product quality. I would use you guys again for any home upgrades in the future without a doubt, as well as referring others. The granite tile turned out great! :)
Susan R.   Minnetonka, MN   August 13, 2007

Excellent quality of the tiles. The finish on the tile is very good.
Subir B.   Olean, NY   July 29, 2007

The best experience with any of the companies that I used in my "major" renovation.
Janet K.   Billings, MT   June 14, 2007

My order was carried out quickly so I was able to get back to work quickly. As needs arise, I will buy from BuilDirect again.
David W.   Hampton, TN   May 26, 2007

I build several homes a year and can promise I will continue to order your products. I was very pleased with my experiance with your company. Thanks for the great service.
Jay D.   Colonial Heights, TN   May 16, 2007

The granite tile that I received was of an impeccable quality, extremely attractive, and exactly what I expected given the images on the website. I will definitely be recommending BuildDirect to family and friends from now on. Customer service was excellent, and the product itself was of insurpassable quality at a truly remarkable price!
Carlo M.   Edgemont, NY   May 15, 2007

I am already a repeat customer. It is the first place I would shop, even before trying out my local businesses. More choice, great prices, and good customer service. Really great place to do business!
Moura R.   Coeur D'alene, ID   May 13, 2007

I will continue to recomend your service.
Carlton P.   Oviedo, FL   May 13, 2007

Fast delivery and smooth transaction. No complaints!
Sean T.   Boston, MA   May 7, 2007

Shipping personnel informed me about scheduling the drop off at my home. I would recommend you to anyone. Your pricing was up front and honest. It was easy to see from the website how much the cost was. It was a excellent experience using your website.
Ted B.   Denver, CO   May 6, 2007

Customer service was easy to talk to, with good information. This is my first granite tile purchase. I will be happy to use you again or recommend to to a friend. I have never installed granite tiles before. I found the installation simple. After completing the installation, I put the condo up for sale. Received an offer for the unit that was the highest that I could find for prior sales, within 72 hours of listing the unit, it was sold.
Nolan P.   Chapel Hill, NC   April 30, 2007

Pleased with the quailty, price, and timeliness of order. Delivery person showed care and delivered pallet without damge to our property or our neighbors.
Gigi F.   Saint Charles, MD   April 28, 2007

Tile looks great! All my questions where answered and any concerns where always taken care of. Thanks, I look forward to buying again.
David E.   Waldorf, MD   March 6, 2007

From the time of my initial inquiry through and including the day of delivery, everything went as scheduled. Applause to the entire team at builddirect.com. I have had nothing but positive things to say about your company.
Kevin O.   Kenilworth, NJ   March 3, 2007

I will recommend your company to anybody looking for granite tiles. So far my experience with your company was a very pleasent one.
Kurt B.   Puyallup, WA   February 18, 2007

We were very satisfied with the granite that we have received. The color of the granite was exactly like the one the we picked out off the website. Not only were we happy with the granite that we received, we were also impressed with the service that was provided.
Tev K.   East Hartford, CT   February 8, 2007

I saw the same granite tile selling for almost twice as much at another retail store. Even after shipping, we saved several hundred dollars.
Stanley L.   Burbank, IL   January 15, 2007

The granite is beautiful and arrived quickly and was in excellent condition. Your customer service dept. was very courteous and helpful. It was a very positive buying experience. I would buy from you again for sure.
Marjorie S.   Brewster, NY   January 6, 2007

Keep up the good work. In today's society, finding a reliable company is hard. You have a wonderful reputation. Hope to refer lots of customers to you!
Monica W.   Fairmont, WV   January 6, 2007

Everything was great, I will buy from you again!
David S.   Mira Loma, CA   January 5, 2007

My experience with build direct was nothing but positive . The quality of merchandise is outstanding and the price is even better .
Michael S.   Plainfield, CT   January 3, 2007

I have to hand it to you BuildDirect ... You have me as a customer and also the people that I have told this story to and showed them the product.
Louis W.   Newtown, CT   December 28, 2006

Tile was shipped in a timely manner according to our tight schedule. Very satisfied with tracking of shipment.Thanks so much for the timely shipment. Our local source fell through, and BuildDirect came through with flying colors.
Tom B.   Raleigh, NC   December 27, 2006

Overall I was totally satisfied.
David L.   Finlayson, MN   December 14, 2006

Very pleased with your service and prices. I will be returning to purchase bamboo flooring!
Andrew W.   Stony Plain, AB   December 5, 2006

They made shopping for our granite easy. I was a little concerned buying over the internet, but they reassured me that it was on the up and up. They were right! I would recommend BuildDirect to everyone, they made our construction a much easier process.
Kathy S.   Altoona, PA   December 2, 2006

I will recommend to my friends and relatives. I am pleased with product and service. Without any doubt I am going to be a repeat customer.
Krishna K.   East Freehold, NJ   November 29, 2006

I will recommend to my friends and relatives. I am pleased with product and service. Without any doubt I am going to be a repeat customer.
Tracy L.   Chantilly, VA   November 20, 2006

The product is wonderful. Also, very well packaged! I was pleased to see how well you protected the granite tiles for shipping.
Ruth B.   Steamboat Springs, CO   November 16, 2006

It was great working wth you and I will be placing another order very soon.
Ag&m D.   Rockville, MD   November 15, 2006

Our experience with BuildDirect was truly a pleasure. The tiles were delivered without defects, the sample we bought was a true representation of the product, and we are estastic over the results.
James D.   Key West, FL   November 5, 2006

We're happy with the granite tile we received and will be ordering again soon
Mitch C.   Boise, ID   November 3, 2006

The order was processed very quickly and we received the order way faster than we thought.I would recommend his service again in a heartbeat.
Clarissa J.   Warren, NJ   October 29, 2006

The web site was easy to use and navigate. Info was well presented and accurate. The experience was quite pleasant and I will definitely be recommending BuildDirect to anyone who is renovating! BuildDirect is top of my list for future projects
Corrina E.   North Saanich, BC   October 21, 2006

I will do it again. I like your process fine. And your office staff thinks, rather then just does their job.
Joel V.   Las Vegas, NV   October 18, 2006

My sales epresentative was very courteous and helpful. He followed through on every request.
Eilene F.   Louisville, KY   September 30, 2006

I liked the stone very much, it came in good condition, no breakage during transit. The sample process was easy.
Steven G.   Fort Lauderdale, FL   September 21, 2006

I`d like to rate my experience with BuildDirect as excellent. Thank you for placing a high standard on customer service. I had received follow-up emails whenever I requested samples and the customer service department was very helpful when I made phone calls and asked questions. I purchased 42 boxes of granite, which I`m completely thrilled about. I couldn`t beat the price or quality anywhere else. I won`t hesitate to make any future purchases with BuildDirect and will recommend to my friends and family.
Sandra C.   Lake Havasu City, AZ   September 18, 2006

We are happy to have found such beautiful tiles at such a low price.
Derrin D.   Wellton, AZ   August 31, 2006

I think the way you handled the sale through web and info on shipping tracking was very good .The delivery man was very helpful!
Ferri H.   Beaconsfield, QC   August 31, 2006

We love the Granite that we got from Build Direct. We installed it on counter tops & on the floor. It looks beautiful. Thanks alot for everything.
Becky L.   Rolla, MO   August 28, 2006

I will continue to use your company for any additional needs.
Eilene F.   Louisville, KY   August 27, 2006

Every Builddirect representative that I have spoken to has been very courteous, knowledgeable, and helpful. Also, the payment options available to customers are what set Builddirect apart from the rest. It's a complete package of quality products, unbeatable prices, and impeccable customer service. I am a Builddirect fan for life. Long live Builddirect!
Fatema B.   Dallas, TX   July 6, 2006

A really great service. No frills, but very reasonable, Thanks!
Bruce G.   Ocean Springs, MS   June 16, 2006

Price is very reasonable and speed of shipping is very fast!
James L.   Antioch, CA   June 12, 2006

Excellent, beautiful tile, FIRST QUALITY, unlike other tile I purchased on ebay
Nejad E.   Lexington, KY   June 10, 2006

The service was very good and the product (granite tile) is great!I know I will let other people know about you!
Darren K.   Westlock, AB   May 20, 2006

I would like to say that my experience with BuildDirect was excellent! Every thing was done as promised and i would use them again for my next home or business project.
Nadiya M.   Pingree Grove, IL   May 6, 2006

I am very impressed with my granite tiles. All of my friends cannot believe what a great deal I got, they are all asking about your website. I have been spreading the your company name around. Thank you very much for the granite tiles. Delivery was prompt.
Tamara S.   Syosset, NY   April 25, 2006

My experience was that you are easy to work with, and you communicate very well so that I knew exactly what was happening!
Carol L W.   Pekin, IL   March 31, 2006

Thank you for excellent customer service and very good product.
Jay G.   Largo, FL   March 21, 2006

I was very satisfied with the material and delivery. I did not have 1 tile damaged. Thanks!
Ronald F.   Slidell, LA   March 14, 2006

Very easy to work with, the total process went very well thanks
James W.   Peoria, IL   March 4, 2006

I would recommend BuilDirect to anybody without hesitation...in fact, I already have.
Elaine B.   Cardiff, CA   March 3, 2006

Great product, great price, very satisified! Will do more bussines with you.
Robert W.   Montgomeryville, PA   February 17, 2006

My contractor couldn't believe the price and how quickly the grantite tiles were delivered. He has also said that he is reccomending your company to other clients of his. I wish I knew about Build Direct years ago because I will never go anywhere else for my flooring. Thank you and you will be hearing from me soon for my wood floor order.
Dawn R.   Bar Harbor, NY   February 15, 2006

A very happy customer. I have told many people about BuildDirect. I plan to shop for hardwood flooring in the near future and am looking forward to doing business again with BuildDirect.
Brent C.   Davisburg, MI   February 10, 2006

Excellent customer service and follow up. Great product, great price. I am definately a very satisfied customer and my condo looks like a million bucks...literally! Keep up the good work.
Jason M.   Gaithersburg, MD   January 16, 2006

Thank you for the professional service and the ontime delivery!
Camille K.   Burlington, NJ   January 5, 2006