BuildDirect is committed to providing exceptional customer service. Here is a small sampling of feedback from our satisfied customers...

I am a repeat customer and love the flooring I originally installed. Before ordering again I did shop for similar hardwood locally but there was nothing close in terms of quality and value.
Stephen K.   Chicago, IL   July 19, 2008

The flooring is beautiful! I would recommend them to anyone.
Mikaella R.   Bozeman, MT   July 18, 2008

I am very pleased with the flooring that I've seen.
Harold S.   Black Mountain, NC   July 17, 2008

I would do it again and certainly recommend your site to other people. I want to praise all the staff on the phone.
Stephane D.   Rockport, MA   July 17, 2008

The hardwood flooring was in excellent condition. They are beautiful.
Pamela H.   Decatur, AL   June 15, 2008

I had 15-20 samples from approximately 6-10 different vendors and did not find anything that was better in quality or looks. Very happy with how it looks in my house.
Aaron K.   Elkton, MD   June 12, 2008

Great floors...Extremely nice customer service, they were very helpful. Great products and services.
Craig S.   Homestead, PA   June 12, 2008

Very pleased with this purchase. Beautiful material.
Patricia R.   Vineland, NJ   June 10, 2008

Overall, my experience was positive.
Slobodan L.   North Vancouver, BC   June 8, 2008

Our wood floor purchase was hassle free from start to finish. Builddirect was highly professional and provided a high quality service and product in a timely fashion. Our wood floors are beautiful and all boards were perfect!I highly recommend BuildDirect.
Lucy C.   Cleveland, OH   June 7, 2008

So far I have been extremely pleased with the whole experience. Thank you.
Verneal R.   Kansas City, MO   June 5, 2008

Customer service was very good and responsive. Great product.
Shawn L.   Killingworth, CT   June 3, 2008

Pleased with this purchase
Jill T.   Carl Junction, MO   June 3, 2008

Perfect.
Rhonda M.   Plano, TX   June 1, 2008

We ordered a pre-finished handscraped solid oak. The installer did not beleive us, when we told him what we paid per sq ft. He was so impressed with the quality and price, he wanted to put the same wood in his house, and he specializies in hand scraping white oak and applying his finish. "This is unbeleiveable, I can't do it myself at thiis price", he said. We did a fair amount of research before our purchase, and BuildDirect was the best price. We ordered samples and knew what we were getting.
Alex H.   Reno, NV   June 1, 2008

Good prices...great service
Kevin M.   Grayland, WA   May 28, 2008

A++....phone order was easy and pleasant. Your customer staff is possibly the best for any company. The color variances was Excellent, all pieces was no. 1 grade. Overall Rating is EXCELLENT. My future purchases will be with your company. Thank You
Robert R.   Evans, GA   May 28, 2008

Customer service was exceptional. They exceeded our expectations. Couldn't be happier and have already recommended it to friends.Keep up the hard work. We purchased this product for our own home. Since we own rentals, we will likely purchase more products from you in the future. Thanks!!!!!
Clinton K.   Watseka, IL   May 28, 2008

So happy and excited about the flooring. Best price EVER!!!
Michael H.   Blackfoot, ID   May 23, 2008

Your customer service has been excellent. I would use your company again and have told others already.
Kim R.   Aurora, IL   May 20, 2008

Customer service was excellent to work with, top notch.
Peter B.   Hampden, ME   May 13, 2008

All in all the flooring does look nice, the experience was good, everything went well thanks to your costomer service dept.
Derek S.   Waterville, WA   May 12, 2008

Customer service was so nice and very helpful.
Tina B.   Stoughton, WI   May 9, 2008

Customer service was great, and a delight to work with. Your product is excellent. We have recommended you to many of our friends and our sons who are building homes. Thank you so much.
Jack P.   Surrey, BC   May 6, 2008

The quality of the wood looks very good and fits together very nicely.
Robert E.   Moneta, VA   May 5, 2008

I am very pleased with superior product at an amazing price!
Mike M.   Oakley, CA   May 1, 2008

Wonderful product and I would like to order natural stone flooring also.
Todd B.   Saint Charles, IL   April 27, 2008

Excellent overall.
John P.   Weston, CT   April 26, 2008

Service after the sale, quality of material,and virtually no damaged harwood shipped all the way to Nova Scotia left nothing but satisfaction and respect for BuildDirect!!
Kenneth E.   Head Of Jeddore, NS   April 25, 2008

The hardwood flooring is a fantastic quality product which fits together perfectly unlike discount hardwood that can be purchased at big box stores. We are very pleased.
Lucia M.   Kelowna, BC   April 23, 2008

All aspects of my dealings with BuildDirect have been excellent.
Paul D.   Cardinal, VA   April 23, 2008

Very happy with how awesome the new floor looks! It is unique in its looks and not like any other that I have seen. I get compliments about it everytime someone new comes to the house. They all ask where it came from and I am happy to tell them BuildDirect. Two thumbs way up!
Lucretia D.   Woodstock, IL   April 15, 2008

We purchased a Maple hardwood by Alton Bay. In our experience, customer service was great. They are very pleasant and trustworthy. It was received in good time. It's a very pretty floor. There was not a lot of waste. It was just as advertised, and we received what we expected.
Heather W.   Fincastle, VA   April 14, 2008

Customer service was very efficient and helpful when I called back to check on availability and shipping time. I would recommend BuildDirect to others.
Harry A.   Statesboro, GA   April 12, 2008

Customer service was FABULOUS! I was a bit nervouse ordering something this large over the internet, but they made me comfortable with it. They answered all of my questins and were very honest about different floorig selections I had pondered. I am more than satisfied. I rant and rave about this flooring to everyone. Overall we are completely satisfied. The service was great, the flooring is excellent and I can't wait to finish our floors! I can't believe the quality of the floor we received for the price we paid. Unbelievable!!!
Tiffany H.   London, ON   April 9, 2008

I love my new hardwood floor. We installed it ourselves which was time consuming, but expected. It is the most beautiful floor I have ever seen. I would highly recommend to anyone shopping for wood flooring. And at a price you can't find anywhere!
Becky P.   Lecanto, FL   April 9, 2008

I liked the product a lot, and shipping, etc. was very easy.
Debra B.   Clinton, MO   April 7, 2008

Beautiful hardwood. Looked exactly like the sample. I was very pleased, and again, the service provided is exceptional. I have recommended your company to everyone I know.
Darcy C.   Decatur, IL   April 6, 2008

Customer service was great to work with, I would recommend BuildDirect.
Rob L.   Kelowna, BC   April 6, 2008

On the whole I was pleased with the product and the finised floor looks great. I am recomending your store to my friends and would deal with you again. Good product. Great floor. Good expierience dealing with BuildDirect.
John E.   St Thomas, ON   April 2, 2008

The floors look beautiful. The customer service and delivery process was wonderful.
Kathleen B.   Raeford, NC   March 24, 2008

Customer service was amazing. All of my questions were answered in a timely fashion. Samples were even overnighted and I have received the following day, only few days before I received the shippment which allowed me to select my wall colors and pick the necessary furniture. Thank you so much!
Claudia L.   Eatontown, NJ   March 24, 2008

The product is beautiful and looks great in my room.
Mike W.   New Albany, OH   March 18, 2008

I have nothing but praise for the way the order was organized and carried out. Have recommended you to a contractor friend.
Dan B.   Surrey, BC   March 13, 2008

TOP QUALITY!!! I am a liscenced contractor and have been installing hardwood for at least 15 years, and this is the best quality flooring I have ever installed!! I am going to HIGHLY recommend your products to all of my customers.
Keith D.   Big Sandy, TN   March 12, 2008

I am very please with BuildDirect's products.
Ben A.   Lagrange, GA   March 10, 2008

Customer service were courtious and helpful. Your company should be a model for other companies in regards to customer service and diligence in communicating with customers and truly listening to their concerns so that the shopping experience is pleasant.
Daniel C.   Groton, CT   March 6, 2008

Special thanks to customer service. They were great to deal with, very quick to respond to my inquiries. Would love to do business again. We had a very good experience dealing with your company. I would like to thank customer service for showing us different samples, and making it so easy to decide.
Igbal & Kiran B.   Terrace, BC   March 6, 2008

Will use your company for any future needs
Richard J.   Portsmouth, NH   March 4, 2008

Very quick and easy order!
Amanda G.   Carmel, IN   February 27, 2008

Customer service was very helpful, and follow up was appreciated.
Richard R.   Alto, LA   February 20, 2008

Really impressed with everything.
Maureen L.   Mahwah, NJ   February 10, 2008

A good experience which has already led to another order
Alan M.   Ottawa, ON   February 9, 2008

Customer service was excellent! Overall I am pleased with the floor. I have 2 rooms done & am still attempting to finish the rest of the house.
Natalie C.   Aberdeen, MD   February 8, 2008

The hardwood floor we recieved was more than we could have asked for, you made our dream home very warm and special, and we were able to get the exact floor and width we were wanting but at a fraction of price. Thanks so much!
Shannon E.   Sioux Falls, SD   February 6, 2008

I purchased the Jasper oak in gunstock finish. I love the durable finish.
Robert D.   Spooner, WI   February 6, 2008

I love the wood.
Adrian R.   Mccaskill, AR   February 6, 2008

I put the floor down yesterday and it is beautiful! This website is incredible....I was a little weary at first because the prices were so much lower than what I was able to find in the store...but was excited when the product came and it looked better than I expected! I plan on buying the stone siding next.
David H.   Clanton, AL   February 3, 2008

We have purchased flooring from you three times. Each time the customer service was excellent. Your salespeople are friendly and knowledgeable. The maple flooring was high quality and looks gorgeous installed. Thank you
David K.   Marstons Mills, MA   January 29, 2008

I have never seen such beautiful flooring in any of the local stores that sell hardwood flooring. Everything was so simple when we were ordering, it took alot of stress off us, as we are building a new home. I was so happy that I could have a nice cherry floor that looks so good with my hickory cabinets.
Clifford B.   Gladstone, MI   January 26, 2008

Thanks for providing very good wood at a very reasonable price.
Peter B.   Idaho Falls, ID   January 22, 2008

Customer service was very helpful and pleasant. Only install about 600 sq. ft. so far but it looks awesome. I know we made the right choice.
Michael T.   Agawam, MA   January 21, 2008

Very good service, I will use this company again. Thank you
Mike E.   San Angelo, TX   January 20, 2008

Returned calls were made in a timely fashion.
Robert K.   Montgomeryville, PA   January 20, 2008

My husband & father-in-law just got done laying our floor. The hardwood is beautiful! We'd recommend you to anyone looking to buy hardwood flooring.
Heather S.   Milton, NY   January 19, 2008

This was the best customer service that I have dealt with in a long time. Very good quality product at an unbelievable price!
Brian B.   Catawba, NC   January 17, 2008

Customer service was excellent, I was able to be in contact with someone immediately.
Tim P.   Racine, WI   January 14, 2008

Flooring quality was very good. Only 2 small boards out of 350 sq.ft had minor defects. Otherwise, excellent quality, and the floor looks wonderful! Based on my 1st experience, I would not hesitate to purchase from you again.
Mark S.   Hudson, WI   January 5, 2008

Great overall customer service. Beautiful wood, thanks for everything!
Megan B.   Bellingham, WA   January 3, 2008

I have purchased over 2000 sq ft of prefinished maple floors and over 40 stair treads and risers for my home and the whole service in both occassions has been excellent. The quality of the products is great at a very competitive price. The Beauchenne select maple floors are beautiful, and the stair treads and risers flauless. I will always turn to Buildirect first for all my home renovation projects (making my second purchase from you is a testament of that).Your people are so knowledgable, even if something is not on the website they always worked with me, and answered any questions and concerns. Receiving the order (including custom stairs) took no time at all (less than 2 weeks) and for quality like that one can not get it any sooner anywhere else. You guys are great! Thank you!
Evis H.   Ashland, MA   January 1, 2008

The floor has now been installed and finished. It is beautiful! I installed approximately 1100 sq.ft and had it finished with a clear oil base finish. It's a knock-out! There are numerous we sites where I could have purchased my white oak flooring, I am delighted that I chose BuildDirect.
Paul M.   Weatherby Lake, MO   December 31, 2007

The quality was excellent
Mischelle F.   Santa Rosa, CA   December 29, 2007

This was a great purchase from you, I have and will continue to recommend BuildDirect to friends and family.
Dzmitry P.   Bothell, WA   December 29, 2007

The quality of the product is excellent. I would highly recommend purchasing from BuildDirect again. The quality of the product was excellent, and I would highly recommend you.
Teresa H.   Prospect, CT   December 28, 2007

I was pleased with the knowledge level concerning Kempas flooring. Anytime I consumate an on-line purchase I am very relieved. Your organization did a good job from start to finish, and gave me the straight facts about the product. You were willing to lose the sale rather than over-hype the product. I appreciate that...keep it up.
John D.   Middletown, VA   December 27, 2007

This is our second purchase with BuildDirect. Price point, customer service, and shipping are excellent. We will consider using BuildDirect in the future.
Bruce B.   Fulton, MD   December 27, 2007

It was a good experience to where we will and plan to buy from Build Direct again. The hardwood floor looks great and we plan to other areas of our home.
Gillian Y.   Downingtown, PA   December 22, 2007

I was so impressed with your service and timeliness and pricing. I know customer service went overboard to supply me with samples and to help pick just the right product. The shipping was super and the price was unbeatable. It made the dream of a true hardwood floor a reality. I have not yet installed the flooring, but am looking forward to a beautiful office. I will definitely recommend your company to everyone interested in flooring and will contact you again if I have a need for flooring.
Christopher C.   Palmer, AK   December 19, 2007

Customer service provided me with all the information I needed once my order was placed, excellent communication. The products quality was excellent, virtually 0% waste. This was my first experience with BuildDirect and I am 100% satisfied. Excellent communication, service, and product. We will recommend you!
Gil V.   Hammond, LA   December 16, 2007

I am very happy with customer service, I look forward to doing business again with your company.
Andre W.   Statesboro, GA   December 15, 2007

Your team was very helpful and courteous. Thank you.
Shadi A.   Calabasas, CA   December 14, 2007

Customer service was courteous, knowledgeable and helpful. The product arrived in excellent condition, with zero evident damage. I learned about Build Direct from a friend who just built a house and used B/D for their Brazilian Cherry flooring. I was quite impressed with what I saw and that made my decision much simpler. My personal experience has been excellent and I've already passed your name along to several others. Hopefully this will translate to future sales for BuildDirect. Keep up the good work. As a consumer it can be challenging to buy from a company over the internet. However, the BuildDirect team is quite professional and I am quite happy to recommend you to my friends and colleagues.
Eric W.   Fredericksburg, VA   December 14, 2007

Great product quality, almost no damaged wood (the ones with damage have small scratches on the edge and can be used for cuts). Absolutely outstanding quality!
Roman R.   Alpharetta, GA   December 6, 2007

I was overall very impressed with the service, the product and the delivery that was actually a week earlier than anticipated. I am very happy with my purchase.
Mark W.   Gibsons, BC   December 6, 2007

Customer service followed up and was most helpful! Everything arrived on time, and in perfect condition. This was one of the absolute best shopping experiences we have had.
Tina W.   Lawton, OK   December 6, 2007

Ordering was easy, paying was easy, delivery was easy & product was good & inexpensive.
Chris S.   Brooklyn, NY   December 6, 2007

All questions were answered promptly and the product was what I expected.
Scott K.   Chicago, IL   November 25, 2007

Customer service was very helpful in explaining the process of shipment and providing samples. Products quality was above expectations! This has been a pleasant experience.
Alex V.   Surrey, BC   November 19, 2007

Your representative was most helpful!I just talked to the freight receiver and it will be here tomorrow.....a day earlier than promised! This is my second order. The first order was outstanding. I have told many about the product. I am certain the new order will be equally good. I have only purchased this one product, and my friend has purchased your bamboo. Everything has been excellent, I think you are a well kept secret.
Ron D.   Portland, OR   November 17, 2007

The handscraped maple that we purchased is absolutely beautiful; it has added a tremendous amount of warmth and elegance to our home. Both my husband and I are more than pleased with how our project turned out. I will strongly recommend your company to our many friends and ensure them the quality of your product will certainly extend to them.
Franca B.   Sault Ste Marie, ON   November 14, 2007

The samples ordered were shipped fast. The customer service reps were very helpful and pleasant to talk to. Our flooring was shipped quickly. The flooring is not installed yet but it looks to be of nice quality. Beautiful grains, very rich and love the hand-scaped look. Not only were the reps friendly but they were very knowledgable as well.
Dale W.   Canandaigua, NY   November 14, 2007

Very professional and helpful. We like the product very much. Very good product and was very similar to the samples provided. Excellent staff and very helpful individuals. They serve their customers well. Keep up the good work. Read about the company on the web and was pleased to note that several B-schools have studied your business practice. That says a lot!
Jaishanker B.   Starkville, MS   November 13, 2007

Customer service was wonderful, they helped me every step of the way. Product's quality is excellent, I love it! Keep up the good work, I will surely buy from you again.
Shashi S.   Philadelphia, PA   November 11, 2007

Customer service was very knowledgable, they knew the wood species pros and cons. As well, samples were here in 1 1/2 days. Products quality appears to be very good. Actual product delivered was nicer than we anticipated. BuildDirect is client attentive, expedites request immediatly, and follows up.
Anthony V.   Pine Brook, NJ   November 9, 2007

We installed this floor with no experience, and pointers from BuildDirect. The floor is very beautiful, Thank You!
Bob E.   Allyn, WA   November 2, 2007

Excellent service by sales rep. Fast delivery, product as described. A+++++++
Biljana K.   Pointe-claire, QC   October 27, 2007

Job done Excellent!
Anatoliy V.   Utica, NY   October 26, 2007

We could not have asked for a better buying experience. All of our needs were fully taken care of and accounted for.The product we have is extremely beautiful wood flooring. Could not have asked for better looking flooring. Our experience with BuildDirect has been very positive. The product is wonderful. The service was wonderful. You have "made our house a home". We are very pleased that your company was recommended to us by our friend. You haved helped us tremendously in building our home. Thanks
Natalie C.   Laramie, WY   October 24, 2007

I am very satisfied with the services provided by Build Direct and will recommend you to my friends and family.
Wayne N.   Bayfield, WI   October 18, 2007

Quality of the product is excellent.Product and price are excellent!
Bhartendu D.   Saratoga Springs, NY   October 18, 2007

We have gotten so many compliments on our floor. The picture online is nice but the floor looks so much better in person.I would recommend build direct a 1000 times to anyone. This is such a great service to customers who are looking for a high quality at an affordable price. When we we're buying our wood, our salesman said we should buy 5 percent more sq feet to make up if any of the wood isn't useable. So in the end we bought an additional 80 sq feet. We had our professional installers install it and when they we're done i see 80 + sq feet left over. In all we had 1300 sq of perfect beautiful hardwood! There was nothing wrong with any of it. Since it has been installed we have gotten SO many compliments from either the installers, neighbors, and even the builders who want to buy this for they're future homes. the installers have never worked with this type of wood before and they loved the idea of the french bleed in between every piece of hardwood so when it does shrink or expand just a fraction for seasonal changes you won't even see it. the picture doesn't do it justice, if anyone is on the fence of purchasing this wood, read this review and buy it immediately. You won't regret it.
Raymond L.   La Porte, IN   October 13, 2007

It looks alot better than i thought it would. It was the first time I ever layed hardwood and If I ever buy it again I would buy the same exact hardwood.
Greg L.   Goodlettsville, TN   October 12, 2007

Your customer service was thoughtful, respectful and competent. Having a person on the phone to speak with when problems arose was immensely reassuring and helpful.
Eric R.   Mount Desert, ME   October 9, 2007

I was delighted with the service and professionalism of BuildDirect and my hardwood floors are absolutely beautiful.
Vanessa V.   Hoboken, NJ   October 3, 2007

Great Product!!
Chris G.   Indianapolis, IN   September 21, 2007

This flooring was absolutely beautiful! It was a great value and delivered right to our door. Thank you so much! We love our floor!
Bonnie N.   Ocean City, WA   September 19, 2007

The maple hard wood flooring is very nice product. It goes down nice and looks even better, thanks!
Donald S.   Mansfield, OH   September 17, 2007

It was very easy to order. I was a little skeptical at first to actual order something of that magnitude off of the internet, but I have to say that the floor is beautiful and I will use BuildDirect again if the need arises. Beautiful flooring with much selection. We are interested in buying some decking material now as our experience was a pleasant one.
Michelle K.   Frankfort, IL   September 16, 2007

Everyone I spoke to at BuildDirect was pleasant, professional, and just dang nice. You guys are excellent, from sales to shipping to customer service. You are courteous, professional, and you do what you say you are going to do. Your product is fabulous and I would not hesitate to use your company again. Thank you for making my house a home we are proud of.
Deborah N.   Centennial, CO   September 13, 2007

The wood is just what we wanted.
Robert T.   Omaha, NE   September 12, 2007

Products quality was better than expected. I heard of your website from a friend - word of mouth - and thanks to my friend the purchases with Build Direct saved my family a ton of money. If I had bought the same quality materials at the local pricing, we wouldn't be able to have afforded the quality we recieved. I will be recommending the site to many of my friends.
Kelly G.   Surrey, BC   September 11, 2007

The product color was correctly displayed on your website, it is really close
Gina S.   Adamsville, TN   September 11, 2007

Amazing wood- the floors look better than we thought. We have gotten many compliments.
Randy V.   New Buffalo, MI   August 23, 2007

Delivery time was fabulous!!!
David F.   Mcdonough, GA   August 22, 2007

This is my second floor that I have ordered from you and am very satisfied with your product. The first floor went in my own house and went together excellent with very little waste. I will be installing the second one this weekend in a rental home that I'm building and from what I have seen this one should be the same way. I have referred you to several other builders about your products. I beleive one of them has purchased your product and seemed to be satisfied. He was Mark Questad from Cascade Construction in Pasco, Wa. Thank You, Chuck Waldal Battle Ground, Wa.
Charles W.   Battleground, WA   August 14, 2007

It was exactly what my wife expected it to look like.I will recommend build direct.
Kevin K.   Saint Ansgar, IA   August 13, 2007

Overall I was very pleased with the flooring. It looks great. I received the flooring faster than anticipated. I will recommend Build Direct to others.
Philip L.   Dover Township, NJ   August 11, 2007

So far excellent. Haven't yet used the flooring but what we've opened is lovely & exactly as ordered. Dealing with your company has been a terrific experience & we will surely use your products again.
Joan W.   Mount Albert, ON   August 8, 2007

The floor is beautiful. The hardwood fits together with very little effort. The finish is wonderful.
Jennifer H.   Pleasant View, TN   August 8, 2007

Very pleased with the product and service received from Build Direct.
Tracey E.   Wilmington, OH   August 3, 2007

Great customer service.
Bernard S.   Frankfort, IL   August 1, 2007

Customer service was very nice, helpful, and patient, thank you. The floor looks beautiful, we are happy with it. I would recommend purchasing from you to my friends.
Thomas M.   Valparaiso, IN   July 30, 2007

Immediate response from emails and phone calls. Product on time. Quality excellent. Color very nice. I would order again from you. My general contractor was also impressed and says he will use your services in the future as well.
Shari F.   Hyde Park, VT   July 30, 2007

Second large order from Build Direct and I would always buy my flooring from you folks! This is the second large flooring order I have placed with BUildDirect and the experience just keeps getting better. A++ in my book.
Alan E.   Fort Collins, CO   July 28, 2007

Staff is very helpful!
Dick B.   Vancouver, BC   July 28, 2007

Not one bad piece in the 640 Sq ft I purchased.
Kevin B.   Newberg, OR   July 27, 2007

They were very patient and provided us with great ideas and suggestions. We received our product earlier than expected. It arrived in perfect condition. We absolutely love it. So far, we have not encountered any unusable boards. The Hickory is beautiful. Everytime we open a box it's like Christmas. Each board is unique, the millwork, color, and finish is superior. It exceeded our expectations. We looked at several online sites as well as home building stores before making our decision. BuildDirect was by far the very best choice. Your customer service, product quality, and price cannot be beat! You provided us with a Superior Product and helped us every step of the way. We recommend to others all the time! Why would anyone want to purchase there Hardwood flooring from anyone else. BuildDirect offers a beautiful, high-quality product, excellent customer service, great prices, and a variety that can't be beat! We absolutely love the wide plank, stained Hickory--hardness, color, and character--what a great combination.
Jerry A.   Ogden, UT   July 22, 2007

I am very satisfied with my BuildDirect purchase. I would not hesitate to buy again. I did a lot of shopping for my flooring and there is no better value than BuildDirect.
Brandon F.   Dillsburg, PA   July 21, 2007

Excellent service, timely delivery, thank you!
Terry A.   Ladysmith, WI   July 20, 2007

Flooring was exactly as pictured and described. We are very pleased. This is our second large order with Build Direct and have been very pleased both times. We have told several of our friends about the website and company. Will use again. Thanks for all you assistance. The slate and wood flooring we purchased are all great.
Venita W.   Roseburg, OR   July 18, 2007

The oak flooring came in in excellent condition and easy to unload from abf freight. Timing was on time from what was quoted. What can I say? Working with you was better than most I deal with. Thanks for the excellent service!
Alan J.   Saint Clair, MI   July 18, 2007

Hey guys, you are wonderful,my floor looks unbelievbly beautiful. Thank you very much for your advice and help. I am looking forward to working with you again.
Levon M.   Pigeon Forge, TN   July 6, 2007

The service is excellent, and the hardwood is beautiful, I already recommend Builddirect to couple of my friends.
Carrie C.   Edmonton, AB   July 4, 2007

I am a general contractor and have limited myself to building high-end homes. I chose this product for my own personal home since I couldn't find anything local in my price range. I expected this to be a little lesser quality since it was about 1/3 the price of comparable flooring. I put down about 1000 sq. ft of it and had not so much as a single piece that I was unable to use. Absolutely incredible.
Nathan G.   Hartford, SD   June 29, 2007

I would recommend you to others. You are all that you promised, keep up the good work. I may be back in the future.
Jerold M.   Cranston, RI   June 29, 2007

I'm amazed at how quickly the flooring arrived! Our builder said the flooring was beautiful, and we absolutely love it! I would recommend Build Direct to anyone. We've been working on our new home for nearly a year, and this was one of the easiest purchases we've made yet. And, the quality of the materials is excellent.
Jayne G.   Prague, OK   June 26, 2007

The entire experience was excellent. The product was beautiful and above expectations. We were able to save over 50% on comparable flooring, even after all taxes, duty, and shipping was included!
Steven S.   Calgary, AB   June 25, 2007

The quality of the product for the price was excellent. I comparison shopped quite a bit at a few places before I bought from BuildDirect. Nobody had a better deal than BuildDirect.
Michael P.   Brocton, NY   June 23, 2007

Very Good. I was told exactly what I asked and was very pleased.
Shiv B.   Ashburn, VA   June 23, 2007

Positive experience, will purchase again in future and have recommended to fellow contractors in the area. A viable alternative to "local" mentality, offers more than limited local outlets.
Robert M.   Eastham, MA   June 22, 2007

Thanks for being an excellent source of quality products at reasonable prices!
Kacey S.   Antioch, IL   June 21, 2007

Your customer service representative were very pleasant, helpful and very efficient. Follow up and follow through was great. Thanks again BuildDirect for great customer service.
Jeanne M.   Craig, CO   June 20, 2007

Very good experience
Mike H.   Holyoke, MA   June 20, 2007

Customer service was always great! We love our floors!
Sherri L.   Hudson, NH   June 19, 2007

I bought off of your website. It was easy to use. No complaints. The finish and general look of the wood is incredible. The professional installer helping me said he has seen this same quality only in woods priced 2 or 3 times the amount I paid. I will recommend you to others who wish to buy hardwood flooring.
Frank L.   Knoxville, TN   June 18, 2007

What a positive expirience dealing with your salesman. Sometimes it can feel so impersonel using the internet to make purchases but not with you. It was good to have a human touch to help us along with our purchase and answer our many questions.
Karen A.   Cle Elum, WA   June 11, 2007

Shipping was excellent, product delivery was right on time.
Shelome G.   Pittsburgh, PA   June 11, 2007

The flooring looks great and the customer service was great.
Dan A.   Waldport, OR   June 7, 2007

Overall we are happy with the service we received and satisfied with the quality of the product we ordered. The sample you sent us was a good representation of the product we received when we ordered and the scheduled delivery time given turned out to be right on. We found BuildDirect to be honest and easy to do busy with. We would definately do business with you again and suggest your company to our friends and family. We have the stairs in and about half of the floor space. It looks great.
Gary H.   Renton, WA   June 5, 2007

Flooring looks great. I look forward to placing more orders in the future.
Sergio S.   Charlotte, NC   June 3, 2007

This is my second major purchase for my new home from BuildDirect, and I have been very satisfied with both experiences. Sales people were very helpful.
Joseph M.   Greensboro, NC   May 30, 2007

Overall, we are happy with the final, installed product.
Chad C.   American Fork, UT   May 27, 2007

The process was easy. Giving my ssn was a bit scary, but I'm very pleased with the product. When I have flooring custmers I will definitely use Build Direct again. In fact I bragged to my usual supplier about my good price and excellent quality. Thank you for being there and offering this service.
Nick L.   Bar Harbor, ME   May 25, 2007

Customer service was friendly, helpful, and professional service from everyone I spoke with.
Nikki V.   Boynton Beach, FL   May 24, 2007

The entire transaction went so smoothly, and I couldn't have asked for a better company to work with. I look forward to doing business with you again, and will definitely pass your name on to all of our friends and family! Thank you! Don't change...you're the best!!!
Keri M.   Helena, MT   May 18, 2007

I am building a custom home and your website, customer service and product have been fantastic! Keep up the good work, you will get my business and my friend's business again. I will send pictures. The products are fantastic. I would have never been able to afford stone siding or cherry wood floors without your products. Thank you!
Donna S.   Wheat Ridge, CO   May 16, 2007

The produst was what I expected it to be and had no problems with the installation.
Sone P.   Sioux Falls, SD   May 14, 2007

Customer service was friendly, and helpful whenever I called.
Matthew L.   Brooklyn Center, MN   May 14, 2007

Customer service was friendly, and helpful whenever I called.
Danee B.   Breckenridge, CO   May 13, 2007

The floors are beautiful!
Michelle L.   Sonora, CA   May 11, 2007

I was able to speak with a knowlegable representitive each time I called without having to wait on hold. It was a nice experience. The samples were shipped promptly. The delivery came earlier than expected and the driver was helpful with the drop off time. Our installer said he has never had better milled hardwood to work with. I am very pleased and will certainly refer others to your website. Thank you. Overall it was a pleasure working with your company.
Michael B.   Amherst, NY   May 5, 2007

Customer service was very knowledgable, helpful, and polite.
Robin B.   Nashville, IL   May 4, 2007

I was very satisfied with the quality of the wood (hard maple - folk)
Thomas A H.   Gainesville, VA   May 2, 2007

I will definitely use again if the opportunity arises.
Rebecca T.   Ashburn, VA   May 2, 2007

We are very pleased with the floor we purchased, and will definitely buy from Build Direct again.
John P.   Jane Lew, WV   April 28, 2007

Entire transaction was completed online. My questions were answered promptly and everything went quite smoothly. We are delighted with the flooring. Our builder was amazed at the price we got thru BuildDirect.
Elizabeth L K.   Doylestown, PA   April 28, 2007

Easy to install, and good finish, A+++
Amber W.   Oklahoma City, OK   April 28, 2007

I would use Build Direct again...great prices.
Diana S.   Tuckerton, NJ   April 28, 2007

Customer service was very knowledgable, and professional, and the follow up was great. They gave me all the information that I needed. We would do business with BuildDirect again, and have referred several people to your site for building materials.
Rhonda H.   Flagstaff, AZ   April 26, 2007

The flooring is fantastic. Easy to install and much better looking than the pictures. I am very pleased with your product and price.
Donna S.   Wheat Ridge, CO   April 26, 2007

Very helpful and nice. Would buy from you again and will recommend your company to friends. Thank you.
Renee B.   Chapin, SC   April 23, 2007

We had a great experience using BuildDirect. The staff was knowledgeable and gave us superior service. The flooring arrived when it needed to and surpassed our expectations. We will use DirectBuild again and recommend it every chance we get!
Dawn B.   Richmond, VA   April 4, 2007

Keep it up. We've passed on your info to others also in the market. Good service. The product was delivered ahead of schedule. Excellent help from staff. Thanks!
Tim B.   Nelson, BC   March 31, 2007

Customer service did a great job in satisfying a problem that came up with my order.
Mike M.   Dane, WI   March 30, 2007

Thank you , my jasper toona floors look beautiful! Great quality product. The floor installers I hired were amazed at the price I paid.
Lillian S.   Philadelphia, PA   March 27, 2007

Love the product and the price!
Ben C.   Prescott, AZ   March 22, 2007

A very satisfied customer. Great service, product, and value! HARD to find in this day & age!
Albert F.   West Chester, PA   March 9, 2007

From what I've seen so far the material looks great.
Derrick M.   Redmond, WA   March 7, 2007

Since purchasing the Kempas flooring, I make sure to check the site regularly for more products I can use to increase the value of my home. Prices are wonderful for such exqusite products. I couldn't find anything close to quality or quantity without paying at least twice the price. Thanks for your great products and service.
Shayna A.   Fayetteville, NC   March 5, 2007

Over all it was a pleasant deal.
Greg L.   Strasburg, VA   March 4, 2007

We installed our flooring two weekends ago(5" Chocolate Oak hand distressed planking) and are immensely pleased with the quality of the product! The finish is beautiful and we very few damaged pieces ( maybe one or two boards in 850 square feet) Thanks so much.
Sara M.   Durham, OR   March 1, 2007

Floor looks very nice. Builder said it was nice to work with, hardly any warping. Very little waste.
Joan L.   Jacobus, PA   March 1, 2007

So far everything has been exactly as advertised. Our floors are still completely covered with cardboard as contractors are constantly walking through with their muddy boots on but every time we lift up the cardboard it is like a little slice of floor heaven. The colors and finish were exactly what was shown on your website. There were no surprises and that was a huge relief. Our floor installer is going to use some of our boards as demos for his future clients because he cant believe the quality and price. He says you could easily pay twice the price for floors that were half the quality. Thanks Build Direct!!!!!
Win K.   Pinehurst, NC   February 26, 2007

You made it simple and a pleasure to do business. We will work together again!
Heather H.   San Jose, CA   February 21, 2007

I have been very happy with your customer service and so far am happy with the product. I would have to say that my experience with Buildirect has been very good and I will definitely recommend your site to others.
Leanne G.      February 8, 2007

The quality of the product is really excellent and we will order again from Built Direct for sure.
Joshua M.   Midland, GA   February 8, 2007

Your sales staff convinced a skeptical person to buy your product. And it was worth every penny!
Steven P.   New Bedford, MA   February 6, 2007

I can say I will recommend Build Direct to others looking for flooring.
James B.   Pittsfield, MA   February 1, 2007

I have not had a chance to open the boxes yet, but the one box that was opened during delivery, we pulled a piece out and they look acceptable.
Kathleen D.   Loudon, NH   January 27, 2007

Thank you very much. Because of your Customer Service and overall quality of the product I will be looking to make additional purchases in the future.
Lisa T.   Oxford, MA   January 16, 2007

Thank you for everything-we have already started passing around your name!
Rachel K.   Uxbridge, ON   January 11, 2007

We were really pleased with the quality of the hardwood. It came in when you said and in great shape.
Matt B.   Austin, TX   January 10, 2007

We would like to thank you for offering your product at such a low price. We always wanted hardwood flooring but was unable to afford it. You made that dream possible for us in our new home. Thanks again!
James P.   Charleston, WV   January 7, 2007

My floor is down, it looks beautiful. Your product was excellent.
Nate R.   Rock Hill, SC   January 7, 2007

The product is very well made. I love my hardwood floors!
Stephanie C.   Seabrook, NH   January 5, 2007

I am very pleased with BuildDirect and would buy from again. The price and quality are unbeatable
Thomas S.   Luverne, AL   December 29, 2006

I appreciate your product, good quality and at a reasonable price.
William B.   Raleigh, NC   December 29, 2006

Your customer service reps were always very pleasant, and eager to help. We would order from you again, and have suggested your company to friends. We can't wait to put the flooring in our addition!!!
Walter M.   Orchard Park, NY   December 28, 2006

Had a great experience and will have no problem recommending to friends and work associates.
Jose M.   Sylmar, CA   December 28, 2006

The flooring is BEAUTIFUL! Thanks for such a great product at such a great price. Shipping was fast and everything was in good shape. Thanks again!
Raymond C.   Fairmont, WV   December 27, 2006

I plan to use you in future purchases!
Terisa M.   Calgary, AB   December 22, 2006

My whole experience was very nice.
Sara L.   Moapa, NV   December 21, 2006

I was extremely happy with the product, and its speedy delivery.
Ronald R.   Coram, NY   December 19, 2006

The sales team was very helpful regarding all of our questions.I would recommend BuildDirect to everyone. Great Service! Great Product! Great Experience!
Brody I.   Ponchatoula, LA   December 15, 2006

The product quality is truly excellent ----- color is very nice and workmanship is outstanding. I have never owned a hardwood floor in my life and I will truly enjoy this one made by Beauchene ----- please tell the people that actually worked on this hardwood flooring how much we appreciate their excellent workmanship ----THANK YOU and Merry Christmas
Peter H B.   Greenwood, SC   December 15, 2006

The flooring looks very nice and when I forgot a piece of stair nose the staff was very helpful in getting the item to me.
James H.   Appleton, WI   December 15, 2006

I have told numerous people about the price/quality. The salesman that is representing a regional lumberyard is promoting BuildDirect.
Kevin W.   Queen City, MO   December 14, 2006

I think everyone should know about build direct. Such a great website, so much to choose from. I would recommend everyone buy the sample prior to ordering. It is worth the pennies. thanks
Joelle S.   North Arlington, NJ   December 13, 2006

My whole experience was great. Thank You!
Sara L.   Moapa, NV   December 12, 2006

Easy to order, excellent product.
Thomas G.   Baltimore, MD   December 8, 2006

Flooring was excelent with very little waste. Finish and fit was top knotch.
Tom C.   Cranston, RI   December 6, 2006

Flooring was excelent with very little waste. Finish and fit was top knotch.
Thomas C.   East Vail, CO   December 4, 2006

Flooring was excelent with very little waste. Finish and fit was top knotch.
Allen H.   Knoxville, TN   December 2, 2006

I will DEFINITELY recommend you to all my friends. Thanks again!
Sally B.   Dunnellon, FL   December 1, 2006

Very good experience, --the visit to see samples, the support with emails, phone calls, etc. thank you
Warren M.   Surrey, BC   November 30, 2006

Your staff was very friendly and responsive. Returning calls and giving advice about the whole process.
Keith B.   Hillsboro, VA   November 29, 2006

We love the floors they are beautiful!
Colleen S.   Phoenixville, PA   November 27, 2006

We had our concerns about buying over the internet, but was vey delighted when we saw the flooring. Your estimated time of delivery was correct. We have installed approximately 1700 square feet of the flooring and are very please with finished floor. I have directed others to your website.
Zigmund L.   Jamul, CA   November 23, 2006

Quick, reliable, and delivered professionally!You have got the best hardwood flooring we have seen! It is beautiful high quality wood. It looks fabulous in our house. I'll be back!
Robert S.   Stafford, VA   November 23, 2006

It's all that I had hoped and more!
Scott P.   Bonnie Bell, CA   November 21, 2006

Customer service has been fantastic.
Joseph F.   Massapequa Park, NY   November 15, 2006

The floors are beautiful.
Colleen S.   Phoenixville, PA   November 14, 2006

The floors are beautiful.
Bryan C.   Burley, ID   November 11, 2006

Excellent customer service. Thank You!
Israel R.   Blythe, CA   November 10, 2006

The flooring I bought is great, I looking forward to enjoying it in the future.
Yvonne M.   Ajax, ON   November 8, 2006

Excellent quality! I would buy product from you again.
Raymond H.   West Chicago, IL   November 7, 2006

Very professional...Beautiful product.
Autumn A.   Coeur D'alene, ID   November 6, 2006

Very professional...Beautiful product.
Joseph M.   Danbury, CT   November 1, 2006

Thanks for arranging quick delivery of products orders - it has helped us with our project schedule. Excellent hardwood floor products.
Andrei L.   Reston, VA   November 1, 2006

Great pricing, fast service!
Palina S.   Walnut Creek, CA   October 29, 2006

We ordered 1070sqft of 3/4" Gunstock Oak. The hardwood is even more beautiful than we had thought. Very little waste was found throught the box's. Hardwood was of very high quality. We searched for hardwood for our home for over a month and are very pleased we chose BuildDirect,because my floors look gorgeous!
Amity V.   Belle Center, OH   October 28, 2006

Received compliments from the hardwood installer about product appearance.
Dennis T.   Washington, MI   October 20, 2006

I was very nervous about ordering flooring on-line but now I couldn't be happier with my choice. I did order ceramic tile from another on-line supplier and while the product quality was also very good, your price and service top them hands down.
Heather O.   Hubbard, OH   October 18, 2006

The flooring is awesome. We ordered a few sample pieces so we could have the full effect prior to ordering. We have the flooring from our foyer through the formal dining, kitchen and breakfast room-it is fantastic. The home was featured in the local Parade and we received hundreds of great comments on the floor.
Doug B.   Grand Rapids, MI   October 17, 2006

We really like the flooring!!!!!!!!!!!!
William N P.   Oriental, NC   October 16, 2006

The quality of the floor is amazing for the price. I will most certainly keep Build Direct in mind for my next flooring project.
Vicki P.   Dallas, TX   October 12, 2006

didn`t order enough hardwood and when i called back they where so helpful and kind and shipped my order right away. I had no down time at all. Thanks i will tell all of my friends
Terence J.   Easton, MD   October 10, 2006

I am very happy with the hardwood flooring I purchased from BuildDirect. The color is fantastic and the durability has been wonderful. I have recommended BuildDirect to all my friends and family thinking of putting in a hardwood floor.
Bob L.   Rutland, MA   October 1, 2006

Don`t ever hesitate to buy housing materials from BuildDirect. It was BY FAR the easiest transaction we had while building our new home. I would recommend this company to anyone. We are extremely happy with the service, quality and the way this company followed through.I NEVER thought we would have bought such a big/important purchase over the Internet but how could we pass this up. It almost seemed to good to be true.........but this is FOR REAL! And they make it so easy for the customer.
Carri B.   Foristell, MO   September 28, 2006

We are very pleased with our experience with BuildDirect and the product is flawless. Great job. We will be back.
Duane C.   Texarkana, AR   September 27, 2006

It is better then I ever thought it would be. The handscraped finish is beautiful and the price of your flooring is the best out there. I have already mentioned your name to so many people.
Melissa K.   Blue Ridge Summit, PA   September 20, 2006

It is the most beautiful floor I've ever seen. I have recommended you to ANYONE and EVERYONE that will listen!!
Eloise W.   Delray Beach, FL   September 18, 2006

We were impressed with the website. BuildDirect has Excellent prices! You will not find a better deal on hardwood flooring.
Lyndsy T.   Lehi, UT   September 14, 2006

BuildDirect did an excellent job overall. I was very impressed with the product.+
Ira W.   Louisburg, NC   September 13, 2006

I love the floor and the price is excellent.
Priscila R.   Charlotte, NC   September 9, 2006

Great quality - I have received compliments on the wood. Was able to do 800 square feet for under $3500.Looking foward to my next project.Also recommending you to friends and co-workers.
Barry S.   Hawthorne, CA   September 9, 2006

Your customer service and products are excellent as promised.
Noman S.   Orlando, FL   September 9, 2006

Floors are gorgeous and I think the best quality I have ever seen!I would buy again!
Amanda M.   Chaumont, NY   September 9, 2006

Amazing quality. Not a single bad piece of wood.
Michael C.   Sparks, NV   September 8, 2006

Best price on the marke, I am referring people to you.
Isabelle T.   Blackhawk, CA   September 7, 2006

I was very pleased with the quality and the speed at which I received the flooring. I will order from you in the future and I have already reccomended you to another client.
Todd T.   Manhattan, KS   September 6, 2006

Outstanding prices delivered, the floors look amazing!
Ron B.   Carbondale, CO   September 6, 2006

Great product and great service.The only place i will ever buy hardwood from.
Terence J.   Easton, MD   September 2, 2006

The shipping service worked out very well and was very good at providing a small accurate delivery time window.
Anthony P.   Parma, OH   August 30, 2006

This 5 inch smokey oak flooring we have installed in our home is not only the most beautiful we have ever seen, but it is the best price available. Many of our neighbors have commented on it. We are very grateful!
Quentin M.   Strafford, MO   August 29, 2006

The quality of the hardwood I purchased was outstanding. Out of 900 square feet, not a single piece has had to be returned due to warping or other problems. My builder describes it as the best shipment of hardwood he has ever worked with.
Don A.   Bloomington, IN   August 29, 2006

I've already passed on your name, and am thinking about finishing the house in the same wood. We love it!
Ginny W.   Sacramento, CA   August 27, 2006

I really enjoyed working with your company. The service was great, and the product was fantastic! I would highly recommend Build Direct to anyone who is in the market for Hardwood Floors.
Dan K.   Hermon, ME   August 22, 2006

My experience with Build Direct was outstanding, from ordering to receiving our beautiful maple flooring. The flooring was very easy to instal. Thank you for shipping in such a timely manner.
Ronda G.   Kiln, MS   August 22, 2006

I am very proud of my hardwood floors. They were easy to install and of high quality. Thanks!
Lisa A.   Amarillo, TX   August 20, 2006

found easily on the web, able to shop and order confidently, good price, had a question, called and got the answer, delivered on time, no hassels, was just what we wanted, it looks great
Jeffrey G.   Ann Arbor, MI   August 15, 2006

I will buy more of your product. Been very happy with everything.
Robert S.   Stafford, VA   August 13, 2006

I wouldn't hesitate to recommend you to anyone, or to purchase from you again. I was really nervous ordering a product online from another country, especially since this was a big investment. But everything was super! Thanks!!!!
Elizabeth V.   Saint Paul, MN   August 12, 2006

The flooring is excellent!
Robert V.   Canton, GA   August 6, 2006

Quality products, fair price and excellent service. Floor was installed today and was very pleased with the quality. !!!!!!!!!!!
Porfirio B.   Gaithersburg, MD   July 28, 2006

Best customer service and the handscraped oak flooring I ordered is beautiful I love it!
Nicole M.   White Haven, PA   July 27, 2006

The floor looks incredible. I would have paid four times as much had I shopped elsewhere! I will recommend Build Direct to anyone I know for great prices, service and quality.
Jocelyn S.   Coeur D'alene, ID   July 26, 2006

We were very happy with the service and the quality of the product. We would definately purchase from you again.
Bruce H.   Spring Green, WI   July 24, 2006

Great quality hard wood, just as shown on your website. Easy ordering process.
Tom R.   Milford, PA   July 24, 2006

The floors are gorgeous! Amazing product
June J.   Incline Village, NV   July 21, 2006

My whole experience with Build Direct has been exactly what a customer would hope for. Courtious sales staff, prompt delivery, Beautiful product.
Shelton H.   West Haven, CT   July 13, 2006

I have mentioned your website to several other people who are interested in hardwood flooring as well. Your website is easy to navigate through and I appreciate that you can get a quote online
Lisa R.   Edwardsville, IL   July 11, 2006

Your web site is excellent. I was very well informed about what I was buying. Very few web sites offer such thorough and complete product descriptions.
Steven S.   Saint Paris, OH   July 6, 2006

I was a little leary to order such a large amount of flooring over the internet. After seeing a sample and comparing costs, the deal was not one that I could pass up. Sometimes, taking risks pays off. I was thrilled with the professional service I received, the product was awesome, and the price was incredible. I have recommended your site to many others and would not hesitate to order again. Thanks again!
Lani E.   Douglas Flat, CA   July 6, 2006

Overall, very impressed. If I have a need for hardwood in the future, I will definitely use BuildDirect.
John N.   Cincinnati, OH   July 6, 2006

Would recommend them to anyone. Everything went very smoothly. Product looks great!
Jenna S.   Saint Louis, MO   July 5, 2006

The price and product for maple was excellent!
Stevenj J.   Walker, MI   July 3, 2006

Your flooring CANNOT be beat!! We looked literally EVERYWHERE and could not even come close to your price or quality.
Deborah G.   Springfield, VA   June 29, 2006

I just want to say thanks to you all. I'll recommend Build Direct in the future!
Lloyd B.   Woodbridge, VA   June 29, 2006

The experience has been great and I will be doing it again with no hesitation.
Fardin G.   Great Falls, VA   June 28, 2006

All the Build Direct staff that I had dealings with were excellent
Stephen G.   Maple Ridge, BC   June 27, 2006

Overall I'm very happy with the price/quality ratio of my purchase.
Paul S.   Cushing, ME   June 23, 2006

For the product I wanted, the price was the best I could find. I would certainly buy again with out any concerns. Thank you.
Ronald L.   Bethpage, TN   June 21, 2006

I was very pleased with my wood flooring. The boards were straight, long, and solid. I will definitely come back to Build Direct for any future flooring needs. Well done!
Michael M.   O'fallon, IL   June 20, 2006

I had an installer here in LA do the install and he commented that he could have bought the material but could never match the quality. I am extremely happy with the quality of your product and the level of communication your reps. have shown. I would recommend you without any hesitation. Bruce Posner
Bruce P.   Northridge, CA   June 18, 2006

Am generally pleased and will consider Build Direct for my next project.
Scott M.   Alamo, CA   June 18, 2006

Nicest customer service that I have ever dealt with. Took all the stress out of ordering via the internet.I have never seen such beautiful hardwood floors. They were easy to install and they look great. I will be using build direct again!
Nicole M.   White Haven, PA   June 17, 2006

Unbelievable quality...You are the Halle Berry of hardwood. The hardwood has now been installed and the flooring looks amazing. The quality of wood is first class and we are extremely happy. Even the installer commented on the high standard of wood. We were concerned that our big German Shepperd was going to scratch the wood but the installer we used told us about the scratch resistent coating your wood has (we weren't even aware of that) makes scratching the wood very difficult. We let the dog loose and low and behold he hasn't scratched it. You folks are the best kept secret in N. America. You need to promote your product. Go public, I'll buy shares.
Eric B.   Coquitlam, BC   June 15, 2006

It has been a pleasure working with BuildDirect. We made our decision to order a sample from BuildDirect because of comments by other customers we saw online. The sample proved to be just what we wanted. We ordered the quantity we needed and everything about the ordering and delivery process worked perfectly. Now, as first time installers, we have a picture-perfect floors that met every expectation we had.
Shelley C.   West Chicago, IL   June 10, 2006

Fast & Freindly, I got a spectacular deal. The quality was awesome. A bargain!
Robert M.   Wheeling, IL   June 10, 2006

It was a great buying through build direct. You cared about me as your customer.
Lisa C.   Winfield, PA   June 7, 2006

Everything was great, I am very happy with the whole experience. Thank you Build Direct, your company knows customer service...
Shelton H.   West Haven, CT   June 2, 2006

The salesperson who helped me was extremely patient and wonderful to deal with.
Helena C.   Yorktown, NY   May 31, 2006

We love our flooring. It is exactly what we were looking for. We will recommend Build Direct to our family & friends. thanks again for your excellent service!
Terri S.   Deer Creek, IL   May 31, 2006

From the products to the services, Build Direct is moving forward to exceed the industry standard in both quality and value. I highly recommend for others to consider Build Direct as a valuable sourcing outlet.
Marc M.   Kent, WA   May 27, 2006

I would recommend Build Direct to anyone. I am building a new home next year, and will definately purchase from Build Direct in the future.
Andrew H.   Indian River, MI   May 26, 2006

I was very impressed with your company.
Darcy T.   Alachua, FL   May 26, 2006

Dealing with you was easy and good costumer service I will buy from you again.
Lori C.   Douglas, WY   May 25, 2006

Great people to work with!
Bob P.   Phillipsburg, NJ   May 25, 2006

Excellent experience overall with my order. Customer Service was very helpful and responsive!
Steve F.   Kure Beach, NC   May 23, 2006

We're a single income family and could not afford very much. Im greatful that you carry this product at this price (without your wood I would have to of used laminate or carpet). Overall Im happy with the outcome. I've installed 930sq/ft of your flooring myself in my house and Im looking forward to years of good use. Thank you
Andrew B.   Barrie, ON   May 20, 2006

The quality of the wood looks really good and the craftmanship of the corners and tounge and groove. High quality.
Richard B.   Prescott, AZ   May 20, 2006

I am very pleased with the product and have told many other people about your website.
Sally W.   Dothan, AL   May 16, 2006

We just installed our floor this past weekend and I am completely satified with it. It looks beautiful and the quality is fantastic. We had very little waste during the installation. I would definitly refer others to you for their hardwood floor needs. I couldn't be happier, Thank you!
Ruth W.   Carrollton, MD   May 16, 2006

Our overall experience with Build Direct has been very good. We have recently installed the flooring and it is beautiful. The quality for the price exceeded our expectations and we have just ordered a supply of laminate flooring for our basement.
Jonathan & Eileen B.   Lake Ariel, PA   May 8, 2006

We are very happy with the product quality and appearence. The flooring installed with very little scrap. Only a few pieces had any defects.
Steven S.   Saint Paris, OH   April 26, 2006

I have told many people about your company and the quality of the products. I would definitely use you again in the future if I were in need. The quality and price equal that of anywhere around here locally and many places on line. Your site is clear and easy to use unlike many others.
Shelly B.   Bolton Valley, VT   April 18, 2006

I will be buying from you again. I do a lot of older home restorations, can't beat the quality and price of you wood floor products.
Donald H.   Ballston Spa, NY   April 17, 2006

Beautiful hardwood at a great price. everyone I show my shiraz maple to loves the handscraped look. My wife and I are very pleased with the product and service from BuildDirect!Thank you.
Domenico A.   Belle River, ON   April 16, 2006

Very good product!
Kurtis M.   Landrum, SC   April 8, 2006

I was completely satisfied with the hole process.
Darren E.   Fontana, CA   April 1, 2006

Totally pleasant experience. I would highly recommend your company and product.
Foy S.   Ocracoke, NC   March 31, 2006

I love you guys!!!
Tresa S.   Conyers, GA   March 20, 2006

Your the best !!!
Chad D.   Tacoma, WA   March 10, 2006

As a homebuilder I have found your pricing and service to be excellent. Your product line is impressive giving me a marketing advantage over competitors.
Kevin N.   Portland, OR   March 8, 2006

It is a pleasure to work with a company that actually seems to really care about costumer service! Thanks for making my purchase so easy. I appreciate the prompt responses and the accuracy of information.
Gabrielle H.   Baltimore, MD   March 5, 2006

I found the hardwood flooring from BuildDirect to be the best priced select quality hardwood anywhere. We LOVE our new prefinished maple floor.
Bonita D.   Newport, ME   March 3, 2006

Product was exactly as promised. Quality looks very good.
Sean P.   Westfield, NJ   March 1, 2006

Shopping on-line was very convenient and the whole process was painless.
Darren H.   Surrey, BC   February 24, 2006

Overall, our experience was good. Thanks!
Mary Jo B.   Richmond, KY   February 19, 2006

The personal service I received from customer service was terrific. Their concern for my satisfaction in all aspects was admirable. In all my years, I have never had that kind of follow up and overall concern for complete satisfaction
Armenag T.   Bloomfield Hills, MI   February 17, 2006

Exactly what i wanted.
Eileen K.   Bay Shore, NY   February 16, 2006

Your 3/4" gunstock maple hardwood is beautiful and we are so pleased to have purchased this for such a great price! I will recommend you to others looking for maple hardwood. Thank you.
Charles C.   Covington, TN   February 5, 2006

Your price is just great! Shipping is great! Your help is wonderful. The quality of the wood is equal to or better than the highest price flooring stores! I could not be more happy!
Barbara F.   Lakeville, PA   January 28, 2006

Customer service was great. Product was perfect. We had no problems at all. Would do it again.
Jesse N.   Idaho Falls, ID   January 12, 2006

"I would buy again and again", thanks for a pleasant shopping experience. Great website, keep up the great work!!!!
Sheila A.   Sharon Hill, PA   January 3, 2006

An extremely positive experience. Things could not have been smoother, and the product was more than satisfactory. Keep up the good work!
Hans S.   Cowansville, PQ   December 16, 2005

Thanks for a great product and prompt delivery.
Kevin M.   Berlin, MD   December 7, 2005

There's no complaints here. You have been great !
Ted H.   Albany, NY   December 1, 2005

Your website is great! I really liked that I could estimate shipping quickly & easily & see my bottom line. I also liked that you showed the latest tracking information from the shipper's website when I looked at "My Order" information. The maple floors look great so far!
Kym M.   El Dorado Hills, CA   November 30, 2005

Your staff is more then helpful. It was such a nice experience dealing with them. We look forward to doing more business with you in the near future. We will absolutely recommend your company.
Chris G.   Indianapolis, IN   November 22, 2005

I was treated very well. The floor is being installed now and it is beautiful! Thanks for the good service and product. I will do business with you again.
Phillip W.   Albuquerque, NM   November 18, 2005

The product pricing is excellent when compared with other vendors in terms of quality, shipping and customer service.
Kim A.   Mc Lean, VA   November 7, 2005

We really like the flooring. We received the flooring when we were told. We will recommend Build Direct to others for their flooring.
Debbie D.   Denver, CO   October 31, 2005

Overall, a good experience and I would buy from again and have already recommended your company to a friend.
Sara B.   Berwyn, MD   October 12, 2005

Very satisified with the good prices and quality.
Leonard S.   Columbia, MD   October 10, 2005

You have very professional representatives. The wood quality is excellent. I've already sent another customer your way.
Keith G.   Upper Saddle River, NJ   October 7, 2005

Customer service was fantastic to deal with and very accomodating!
Brian M.   Middleton, ID   September 29, 2005

The Mill Run Maple installed beautifully (950sqft).
Chris B.   Portland, OR   September 14, 2005

Keep up the good customer service and quality of your product.
Jing Q.   Apex, NC   September 14, 2005

The floor looks awesome!
Teddy B.