The manufacturer gives customers of K-Swiss laminate flooring, apart from their normal statutory rights, an additional warranty from the date of purchase, in respect of the abrasion resistance of the surface of K-Swiss laminate flooring under the following conditions:

Conditions of warranty

K-Swiss laminate flooring has to be checked for existing defects before and during its installation. Flooring which has been installed in spite of visible defects, is exempt from the warranty. K-Swiss laminate flooring must have been installed correctly, in dry rooms and according to its respective utility class. Flooring which has been installed in damp rooms, is exempt from the warranty. Abrasion areas on K-Swiss laminate flooring must be clearly visible on a surface of at least 1 square cm; in particular the pattern layer has to be rubbed off completely. Abrasion points on any edges and damage caused by exceptional, unsuitable and especially mechanical wear are excluded from the warranty. To maintain the warranty, K-Swiss laminate flooring has to be cleaned and cared for according to the care instructions. Any possible claims under the warranty must be submitted to the supplier together with the original invoice within 30 days of noticing the abrasion. In order to check claims under the warranty, The manufacturer reserves the right to inspect the floor on site.

Warranty Commitments

Under the warranty conditions, The manufacturer will provide replacement of the damaged planks. If the respective K-Swiss laminate flooring is no longer available, the customer may choose a substitute of comparable quality from the current The manufacturer collection. As a yearly depreciation of at least 10% (due to use) has to be taken into consideration, The manufacturer will make the replacement delivery dependent upon additional payment by the customer.