BuildDirect is committed to providing exceptional customer service. Here is a small sampling of feedback from our satisfied customers...

Very good experience. The product is excellent and was delivered on time and whitout any problems.
Pedro P.   Sycamore, IL   May 13, 2008

Extremely high value for the price. I was very impressed with the ease of the entire process from ordering online to receiving the items at home. Thank you for making it so easy!
Robyn W.   Holland, PA   May 13, 2008

We are pleased with the product.
John K.   Louisburg, NC   May 6, 2008

The communication with BuildDirect has been very good.
Richard C.   Kinston, NC   May 5, 2008

Good value and predictable service
Dan V.   Venice, FL   May 3, 2008

Thanks so much. Your customer service was friendly and helpful. My espresso floor shipped quickly and it looks great in the box and I am sure it will look even better on my floor.
Ryan W.   La Feria, TX   April 29, 2008

I was very happy with the service I received! Always prompt and helpful! The floor looks great! We are very pleased at this point! Our experience with BuildDirect has been very positive and I have already referred people to you!
Jim And Claudea P.   Gaston, SC   April 25, 2008

Overall, would purchase again from you.
Von C.   Lometa, TX   April 21, 2008

I was very pleased with the quality of the flooring. It is everything I wanted and looks very expensive. The people who installed it also commented on the good quality. I will buy from you again and have already recommended you to others.
Vicky H.   Killeen, TX   April 20, 2008

Very good pricing for a quality product! Highly recommend! I was very pleased with my experience, and have recommended Build Direct to several friends. Once we have an "open house" to show off all the work we've done, I'm sure others will be interested. We ended up with enough extra that we'll be able to do my son's room. Thanks!
Phil B.   Aransas Pass, TX   April 19, 2008

The product itself (Toklo 10mm) is fantastic.
Theresa L.   Tewksbury, MA   April 19, 2008

Very happy with the quality. Very pleased with every part of the flooring I purchesed. Excellent price - Excellent quality - Excellent apperance. My brother-in-law installed the flooring for me. He is a contractor and installed alot of laminate flooring he was a little concerned when I told him I was ordering my flooring on line after he was done with the job he was very very impressed. I gave him the info on Build Direct and he will be sending some business your way.
Jason H.   Snow Shoe, PA   April 19, 2008

You company is a model of great service, and a great product. We had a great experience - Pre-order help by telephone was great, order was easy, delivery was on time and no damage, product was simple to install and looks great in the addition. It is refreshing to deal with a company that cares about customers and acts like it. Thank you.
Kevin B.   Scottsdale, AZ   April 18, 2008

Very helpful service person, spent a lot of time with me and answered all my questions with knowledge and professionalism. Product's quality is much better than expected! Looks so much better in full size, the sample didn't do it justice!
Samantha W.   Mooresville, NC   April 18, 2008

Customer service had excellent communication, shipping service was very fast, and product was exactly as described.
Zorayda De L.   Brownsville, TX   April 18, 2008

Customer service was very friendly and professional.
Julio M.   Livermore, CA   April 16, 2008

This has been a great experience, we love the floor! BuildDirect did everything they said they would. Their prices are very low, the quality was exceptional, delivery was on time, what more could anyone as for. I will do business with you again in the future. Thank you
Thomas W.   Talladega, AL   April 15, 2008

No problems, quick delivery, easy to install, seems durable and looks great, no scratches so far from large dog or furniture moving.
Nancy V.   Waterloo, IL   April 13, 2008

Our builder said that this is an excellent product at a low low price. I would do it all over again!
Sandy U.   Yellville, AR   April 13, 2008

Our kitchen is finished and my husband is working on the dining room now. The floor is beautiful - we are very happy with the quality and the appearance. I'm glad we went with laminate flooring instead of having our old, worn pine floors refinished. We have dogs and cats and it would have been very difficult going that route. Laminate flooring is quick and I believe will hold up better to the wear and tear. Can't wait until they are all finished!
Betty W.   Marshall, NC   April 12, 2008

The flooring was perfect. Very easy to install, and looks wonderful. I have told all my friends about you, and will use you again in the future.
Philip P.   Boise, ID   April 12, 2008

Everything went very well and would advise anyone else to buy from you.
Bruce K.   Reed City, MI   April 10, 2008

This was a good deal.
David S.   Las Vegas, NV   April 10, 2008

Some of the best customer service I have received in recent memory. I mean that! My installer commented on the quality of the flooring and asked me where I bought it. He said it was very easy to install and also very good quality. I had a fantastic experience. I would recommend BuildDirect to all of my friends.
Sheri P.   Kennesaw, GA   April 6, 2008

Everyone should know about BuildDirect. I bought Kronotex Heritage Pecan laminate flooring and am very satisfied. It all arrived in my driveway on pallets, wrapped very nicely, and all underlayment in a box. I bought 2100 square feet of laminate wood flooring, with shipping, tax, and underlayment, I spent a little over 1/2 of what I would have paid at Lowes for the flooring alone. This allowed me to hire someone to do it. It's absolutely beautiful, and I have already reffered 4 people who are considering laminate flooring to your website. Thanks for the great product and service!
Leslie B.   Roosevelt, UT   April 6, 2008

My floors look beautiful, every day I look at them and am so thankful that I ordered from your website. The color is even better than I thought it would be.. Thank you for such a wonderful product and service. I will recommend your company to anyone putting in new floors.
Paul B.   Dudley, MA   April 6, 2008

I am very pleased with the quality of the laminate flooring as well as the price. We will keep you at the top of sites to check for our future needs. The quality of the laminate surpasses any that was available locally or through other discount companies. The moisture resistant seams were a major selling feature as well as the price. We found that you couldn't be beat on quality, value and selection.
Claude A.   Berthoud, CO   April 5, 2008

Customer service offered helpful advice and information. There was not a scratch on the entire skid! The tile look is beautiful and everyone loaves it! This was way easier and more convenient than running around town. The price was significantly better for the exact same quality. The $10.00 fee for obtaining actual samples was more economical than using the gas to find a warehouse to have a look. This was a really neat experience. I hope to use you again on my next project. Thanks a bunch! The entire experience was positive- from your sales people to shipping to obtaining samples. Way, way too easy.
Debra C.   Morristown, TN   April 5, 2008

I was very pleased with the results, I will be using your service again.
Raymond B.   Virginia Beach, VA   April 4, 2008

Very quick delivery of the product!
Matthew J.   Houston, TX   April 4, 2008

Quick response and very helpful customer service. I will definitly refer your company to any business partners and friends.
Kwan H.   Chicago, IL   April 4, 2008

I bought the Gingerwood flooring. It is so beautiful down, I cannot tell you how pleased I am. We ran the flooring on a diagonal. Great product! This has been a very positive experience, there were very helpful contacts on BuildDirect's end. The Gingerwood floor is absolutely beautiful.
Tracy S.   Dallas, TX   April 2, 2008

My order was received before expected, there was an excellent response time. Product was just as we expected....very satisfied. Based on my experience, I would highly recommend BuildDirect. Product was of good quality, service was excellent, and the price couldn't be beat!
Cheryl H.   Loomis, CA   April 1, 2008

My project is coming along well, and I'm 100% satisfied with the product and the wonderful shipping service. The Lamton Pecan is truly beautiful and is honestly transforming my home. Everyone comments on the beauty of the floors and can't believe the installation is being conducted in such a nice manner by a first timer. Thanks for your wonderful service.
Alan B.   Augusta, GA   April 1, 2008

It was a pleasure to buy quality floor, at a great price!
Manuel Q.   Mooresville, NC   March 30, 2008

We received almost two pallets of Krontex flooring. It was neatly wrapped. Of the more than 110 boxes, only one was lighly damaged in the corner, all pieces were useable. Quick and efficient service.
Anne S.   Plaistow, NH   March 30, 2008

Always good to do business with you...will talk up your products to friends.
Roger B.   Pasco, WA   March 26, 2008

We just finished installing our new floors. They look amazing. So much bang for so little buck!!! We would order from you again in a heartbeat.
William M.   Chandler, AZ   March 17, 2008

Customer service was very knowledgable and helpful. We will use BuildDirect again and will recommend them to anyone planning to do flooring. We are happy that we found BuildDirect and will not hesitate to endorse them. This is the first time using BuildDirect and if the need arrises in the future we will use them again. Thank You.
Alice C.   Centre, AL   March 16, 2008

I have been wanting to install new laminate flooring through out my house since we moved in over three years ago, but was never able to afford it. Then I found your web site and almost thought it was to good to be true. I took a chance and purchased the flooring through your site. My husband and I are in the process of installing it now. The quality is great, and the flooring is beautiful! I do beleive this is going to be one of the best purchases I have ever made. I have been recomending people to your site and will continue to do so.
Zena M.   Stephenville, TX   March 16, 2008

I've told about 20 people already about your site. This is the most money I have ever saved on anything. I even have connection to other wholesalers and their was no comparsion. I love your company. No hassle. i recieved the item as described and at 25% of the cost. Very exceptional service, from beginning to end. Very knowledgeable sales associates.
Ashley R.   Cocoa, FL   March 15, 2008

With prices as low as BuildDirect, you can't go wrong.
David D.   Greenfield, MA   March 15, 2008

We have now purchased over 2000 sq feet of this flooring. Almost our while house will be this floor. Everytime we deal with your company the service, etc. is excellent.
Kelly R.   Delta, BC   March 8, 2008

Overall a very great experience. The laminate is excellent quality. It looks great and the price was right.
Diane T.   Franklin, MA   March 6, 2008

Your web site was very easy to use and set up so we could get a reel good look at the products. Your site is very user friendly.
Timothy L.   Belmont, NC   March 6, 2008

I loved this product, the color and quality was perfect. I had a wonderful experience with your company as a whole, and especially your sales reps. They were very helpful, courteous, and knowledgable. I would buy again just on that fact alone.
Michele R.   Flagstaff, AZ   March 5, 2008

I ordered 3400 sq.ft of this stuff, and am very glad that I did. Lowe's or Home Depot can't touch the quality or the price. I would most definitely do it again.
Robert H.   East Lexington, VA   March 5, 2008

You guys have an awesome selection and great prices.
Becky L.   Greenfield, IN   March 4, 2008

We are very pleased with our Wild Pecan Laminate Flooring. The installation of this product was so easy and it looks great. Since we started building our new log home we have ordered 3 times from you. First our slate, then our Handscraped Alder wood floring and then our laminate flooring. We have recommended to you to everyone who is in need of or might be in need of your products. We are very satisfied. Thank you.
Venita W.   Roseburg, OR   March 3, 2008

Good value, quick response.
Lois P.   Altamonte, FL   March 2, 2008

Whenever I had a question, your customer service was very prompt and precise to reply. I really appreciate that especially when I needed an immediate response.The product is absolutely beautiful and great quality. We are still in the process of installing it and so far we have had great compliments from those who have seen it up to this stage. The new floor has totally transformed the look of the rooms. The overall install process is going great with little to no difficulty.
Carol S.   Beaufort, NC   March 1, 2008

I loved dealing with your company. I always received quick and professional response time, quote responses, and you have great professional staff!
Crystal G.   Garner, NC   February 28, 2008

Your team has been excellent in every way.
Larry A.   Macon, GA   February 25, 2008

Service, product, and delivery where of a high quality.
Ronald G.   Nordmont, PA   February 23, 2008

I was very impressed at the quality, it was wonderful! The ease of installing and the beauty of the floor made this an awesome experience. I would definitely do it again!
Jennifer W.   Eau Gallie, FL   February 22, 2008

The customer service and the shipping were excellent.
Connie B.   Lacey, WA   February 21, 2008

Customers service was informative and easy to reach. Shipping service was communicative and on time. Products quality is easy to work with and has an excellent appearance! Thanks!
Mark R.   Tallahassee, FL   February 20, 2008

We haven't yet installed the floor but the color and design look very good.
Sally B.   Corvallis, OR   February 16, 2008

I am very pleased with my experiance with BuildDirect. The quality, customer service and payment options are great. I was very pleased with the website format and the ease at which I could navigate and find the right product for my application. I have told a number of people about my experiance and they in turn will probably use BuildDirect for their flooring needs.
Jack U.   Arlington, TX   February 15, 2008

I used the online system, and I was kept informed for each step.
Nettie J.   Rexburg, ID   February 15, 2008

Customer service staff was very helpful.
Matthew A.   Bothell, WA   February 14, 2008

Great company. Would buy from you again. Everything went exactly like it should go.
Jeremy J.   Manchester, NH   February 10, 2008

Your sales people called back in a timely manner. Very polite and kept me up to date with the status of my order. Great hardwood floors, they look beautiful!
Daniel W.   Woodland Hills, CA   February 10, 2008

Excellent service and shipping.
Naser H.   Ashburn, VA   February 10, 2008

I recieved my flooring days sooner than I expected. It was so easy to put in that my son and I did just about all of it. It is beautiful.
Teri O.   Benson, AZ   February 9, 2008

Products quality is better than expected. This was an experience I would tell others about.
Richard G.   Ontario, CA   February 6, 2008

I had to call and everyone was very nice and helpful. It is really nice quality, I am Very Very satisfied. I was nervous to buy from you but glad I did. Buy your floors from Builddirect, the quality is better than you would expect!
Andrea M.   American Fork, UT   February 3, 2008

Glad I used your products.Seem to be superior to most I have seen.
Herb G.   Matthews, NC   February 2, 2008

Everything went smoothly just as you promised, looks great!
Charlse S.   New Creek, WV   February 2, 2008

The 14mm Brazilian walnut flooring for $1.39 sq/ft is the best laminate I could find. It looks absolutely beautiful when installed! Great price!
Van S.   Valparaiso, IN   February 2, 2008

I love this flooring!! Couldn't be more pleased with the quality and price! Thanks
Stephen F.   Palatka, FL   February 1, 2008

Could not find a better quality for the money. Similar quality laminate at retailers was nearly double. Really liked the efficient and courteous way that the claim was handled for small damages by shipper.
Jonathan M.   Bakersfield, CA   January 31, 2008

Customer service is very good, I have called a few times, and received a very quick response.
Andrey N.   Surprise, AZ   January 27, 2008

I was unsure if I should make this kind of commitment over the internet but the price was worth the chance. I am amazed at how smooth the whole process was. Communication was great, delivery was fast and the product is exactly as advertised.
Kevin S.   Camby, IN   January 26, 2008

This purchase was painless. Delivery was on-time. Communication was excellent. Prices were good. I would highly recommend BuildDirect
Raymond E P.   Bloomingburg, NY   January 26, 2008

I had problems and a sales rep called me with in hours. She helped me until everything was ordered. I have never experianced that good of customer service. I would definitely recommend you. Great floor for the price we paid.
Scott P.   Ogden, UT   January 25, 2008

We are recommending you to all of our frineds- thanks for the great service!
Jeanne N.   Sun Lakes, AZ   January 19, 2008

Customer service provided excellent communication and a very smooth transaction. We had this flooring professionally installed, the installer stated that the product was of very high quality. I would definitely do business again should the need arise. You are a quality company dedicated to quality service and product.
Gary S.   Kennesaw, GA   January 19, 2008

I am absolutely tickled pink with your service and product. I kept expecting something to go wrong, but nothing did. I'm completely satisfied with the transaction, and recommend you to my friends.
William R.   Cookeville, TN   January 19, 2008

The customer service at BuildDirect is top notch. Their delivery service is great as well.
Robert V.   Chesterfield, VA   January 16, 2008

Customer service promptly answered my questions via email. Everything was delivered with no damage. I am very impressed with the quality of this flooring. A friend who has installed several floor from various manufacturers also commented about the high quality of this flooring. I would definitely buy this product again and/or recommend to others. I would like to be able to buy in smaller quantities to do a room or two.
Ron R.   Warren, RI   January 14, 2008

Product was shipped promptly and the quality was consistent. Customer service was great and answered all my questions. Will order again for my next project!
Griffe Y.   Rutherfordton, NC   January 13, 2008

The laminate floors from BuildDirect are definitely the highest quality laminate floors that you can buy, with the best prices around. No need to do any further shopping for clearance deals on lousy floors when you can just buy here.
Jason H.   Westbury, NY   January 10, 2008

Overall, I was very impressed. We had a very tight scedule for getting the materials and we did it. The floor looks great, we are enjoying it.
Randall S.   Houston, TX   January 6, 2008

Absolutely brilliant all around: great price, delivery, and product. We wouldn't hesitat to recommend your company to friends, thanks!
Cathy C.   Shadle Garland, WA   January 4, 2008

Very pleased with the way everything was handled. Just started putting the flooring down and my whole family loves it. I would highly recommend you to others.
Dixie B.   Goldsboro, NC   January 4, 2008

The floor looks wonderful, nice product. I will use you again in the future.
James B.   Inman, SC   January 1, 2008

Good product and good price!
Tuyen N.   San Jose, CA   January 1, 2008

The entire experience was wonderful! The floors are absolutely beautiful & great quality. I can not believe I found them at such a great price. All my friends and family now want the same floors!I loved everything about BuildDirect.
Misty R.   Orange, TX   December 30, 2007

Your 12mm laminate is excellent. Price was great and very high quality. I would recomend your products to anyone. Thanks.
Toby C.   Grants Pass, OR   December 30, 2007

Very Good Quality flooring. I have done 1600 SQ. FT. without any problem.
Bharat J.   Kincardine, ON   December 30, 2007

We are very happy, thank you for making this purchase everything we expected!
Sherry B.   Molena, GA   December 28, 2007

The flooring came much faster than expected and appears to be in great shape. We have not opened it yet but the color is just as the sample was, the packaging is great, and the delivery driver was very helpful.
Kindra E.   Riverview, FL   December 27, 2007

Overall, I liked my experience with BuildDirect. I ordered samples from them first and then shopped at local stores BuildDirect's price/quality ended up being the winner.
Anthony F.   Duarte, CA   December 25, 2007

The whole purchase was a pleasurable experience. From talking to your customer service rep, the communication on the flooring shipped, and the delivery. We are doing a lot of renovating and dealing with Build Direct has been the best!
Kelly R.   Delta, BC   December 21, 2007

I am very happy with my flooring, my wife loved it. Thanks for the great service.
Timothy A R.   Summerville, GA   December 18, 2007

We had several questions before and after ordering, all of them were handled in a quick, accurate and most importantly friendly manner. We love our new floors, we installed three of five rooms over the weekend. This was a fabulous purchase! Thank you so much, we will be back when we decide what to do with the rooms upstairs. We really appreciate the friendly, competent ahd helpful staff, and the beautiful quality product. Your company is great!
James M.   Plano, TX   December 17, 2007

I received my flooring a lot quicker than expected, and at 1/2 the cost of local dealer pricing.
Dale G.   Thibodaux, LA   December 17, 2007

Very happy with Customer Service! We love our flooring, and you can't beat the price!
Crystal Q.   Kennewick, WA   December 16, 2007

I ordered everything online, it was very simple. Products quality is very nice!
Jerry O.   Janesville, CA   December 16, 2007

Customer service was excellent. I called a few times with questions, and they were very knowledgable. We ordered almost 1800 square feet of flooring for our entire house. It's done now and looks great! Thank you so much for the excellent Pricing and great service! I called with questions a few times and it seems like you have a great business where oeioke easily remember your name! Great pricing, great service, and faster shipping then expected! Thank you, Thank you, Thank you!
Judy B.   Mount Gilead, OH   December 15, 2007

I must say that the installed flooring is beautiful and well worth the money. I worked with a personal friend for a full week and we installed nearly 1400 sf and have had many compliments already!! Thanks for the service.
Darrell C.   Keller, TX   December 15, 2007

The floor looks beautiful. We hope it looks this good in 5/10/20 years. Thank you for a wonderful product. It was easy to install.We are very pleased with our floor. We ordered the QuietWalk underlay which was very easy to install with the adhesive tape already on the product. The floor went together well and looks great. We ordered 2000 square feet so most of our downstairs will be the wood floor.
Jim E.   Flower Mound, TX   December 10, 2007

I will use BuildDirect again.
Lawrence W.   Edmonds, WA   December 7, 2007

It was much easier than i expected. The fact that I could order a sample beforehand and see the quality of the product alleviated a lot of concerns. The delivery was painless as well!
Mary J S.   Austin, TX   December 6, 2007

What a great value! Wonderful price. Will use you again in the future.
Kamille W.   Pleasant Grove, UT   December 5, 2007

Unbelievably NICE flooring for 88 cents a square foot. Not only is the flooring beautiful and easily installed, but it is TOUGH! We installed it pre-drywall....through the drywall and finish trim phases of construction, there were a number of contractors walking on debris all over this flooring.......NOT A SINGLE SCRATCH WHEN WE SWEPT IT!! I am VERY happy with our purchase and plan to purchase some again for our home. Thanks so much!
Steve A.   Indianapolis, IN   December 1, 2007

Your price was great, ordering was simple and shipment was awesome. I would definitly do business with you again and I will also recommend you to anyone I know who is in the market for any of your products. THANKS
Teresa F.   Monroe, WA   November 26, 2007

Easy to order, quick delivery of high quality product. I love my new floor, it looks beautiful. The quality of the flooring is top notch, far better than the selections at most local home improvement stores and it's half the price.
Carol F.   Indianapolis, IN   November 25, 2007

Great customer service.
Fred M.   Scottsdale, AZ   November 25, 2007

Product was very good for the price.The product went together real good and looks good. Everything was positive with my experience.
Rickie C.   Jackson, MS   November 25, 2007

Every person that I talked to was well informed, patient, and courteous. My shipment arrived in good condition, several days earlier than predicted. The installers commented numerous times on what an excellent product it is: easier to install than other products they've dealt with, better looking, at a price they couldn't believe. They were also impressed with the acoustical quality of the top grade underlayment. My installer and myself will be recommending it to others. I ordered many samples! Each shipment arrived quickly, which was a big help. The sample that was right for me was in the last batch, so my continued questioning and ordering of samples paid off.
Lisa K.   Cedar Park, TX   November 25, 2007

Great correspondence...We are in a very remote area and was able to get it very quickly.It is BEAUTIFUL! We will be buying again!
Colleen L.   Brian Head, UT   November 24, 2007

I like dealing with you guys, everything goes well.
William C.   Pineville, LA   November 24, 2007

Quick service and delivery of the flooring that I ordered. I saved $2000 and got a product with a 30 year warranty instead of 15 to 25 years available locally. Thanks a lot!
Dale R.   Great Falls, MT   November 23, 2007

Customer service was very helpful and professional. Shipping was very promt!
Tom N.   Mount Vernon, TX   November 23, 2007

The flooring is absolutely beautiful. We chose Patagonian Cherry for our media, living and dining rooms. I found BuildDirect on the internet a couple of years ago and would recommend them to anyone. It is quality flooring at an affordable price. Our quotes from local flooring companies were very high and in the end we saved approximately $3800!
Anne B.   Sun City, TX   November 17, 2007

Product arrived fast and in awesome condition.Great experience...Will recommend and use again!!!!!
Marc W.   Middletown, DE   November 17, 2007

The product was shipped to my door hassle free. This product is very easy to install and has a great locking mechanism. My floors look terrific. I would most certainly deal with BuildDirect again. Even after shipping charges it was still a big savings over the local "wholesale" flooring stores. Thanks for all your help.
Ben P.   Old Round Rock, TX   November 17, 2007

Almost complete installation and looks great! A real bargain in both price and service, I would recomend you to my friends.
Larry N.   Dallas, TX   November 15, 2007

It was a great experience. I would recommend your company to my friends.
William V.   Elkridge, MD   November 14, 2007

I love my new floors. I have had many compliments and have already recommended you to my installer and my contractor. Being able to afford such a large order gave me an opportunity to upgrade my entire house when my original plan was to just do the kitchen. I now have beautiful new flooring in my kitchen, living room, dining room, family room and hall for about 1/3 the cost through most home improvement stores.
Claudine R.   Burbank, CA   November 14, 2007

I never made such a large purchase over the internet and frankly was afraid to. But you sent confirmations and the product was shipped much quicker than expected. I will never buy laminate anywhere else. By the way, we are rehabbers so we will be making many more purchases from Build Direct. I have told everyone I know about your company. Anyone who continues to buy from the big box stores is just over paying.
Melissa H.   Loveland, OH   November 14, 2007

We have only been able to lay one room so far, but it looks Beautiful! The quality was superior to all other flooring that we looked at. The BuildDirect team was great, we would use them again, and recommend to others. Thank you so much for everyone's efforts.
Kimbra O.   Holladay, UT   November 13, 2007

I have already told several folks about BuildDirect and I think that the quality for the price is outstanding.
John R.   Creedmoor, NC   November 12, 2007

I love BuildDirect, and would order from you again.
Kirstin E.   Costa Mesa, CA   November 12, 2007

The ordering process for the laminate flooring was smooth and arrived quickly.
Svetlana P.   Colbert, WA   November 11, 2007

I was surprised at the ease of ordering and shipping. It was an excellent experience.
Chrisitna N.   Philipsburg, PA   November 10, 2007

Very impressed with the quality, I flip houses and will continue to use this company.
Stan S.   Austin, TX   November 10, 2007

The product purchased was incredible. I shopped for over 2 months before running across this laminate. It is exactly what we were looking for.
Charles B.   College Station, TX   November 9, 2007

I would use your site again and recommend it. The customer service is one of the best I have seen.
Glenn E.   Stafford, VA   November 9, 2007

Great Customer Service!
Zachary K.   Pompano Beach, FL   November 8, 2007

Build Direct was wonderful and made the transfer easily and on schedule. The product was of high quality and is exactly as it appeared on the web site. We are glad we chose BuildDirect because we were able to afford beautiful, well constructed floors.
Michael B.   Tacoma, WA   November 8, 2007

A pleasure to do business with. Delivery was ahead of delivery date, I was contacted for deliverty time, everything was on time, and there was no damage!
Robert P.   Hobbs, NM   November 7, 2007

I can not believe the great quality of the product, my contractor even said it was better than the quality of his laminate flooring. I wish that every company I dealt with on-line or in person, was a efficent & offered the value that BuildDirect does. I can not believe it still this was the single best purchase I have EVER made in my life, not just on-line, and not just for flooring. You have just earned yourselves a customer for life.
Nick P.   Hartford, CT   November 7, 2007

I would use you again and will highly recommend your company to others.
Patricia F.   Mesa, AZ   November 7, 2007

Customer service was great and representatives were easy to work with. Product is very beautiful and durable for the low price.
Zdravtcho S.   Lilburn, GA   November 3, 2007

Whenever I had a concern, I would shoot off an email and I would get a response within the hour. And from a REAL PERSON!Great! I couldn't believe that the my flooring arrived so quickly. In just 24 hours, I had all my materials. I've already referred family members to order from your site. Thanks!
Jerry M.   Los Fresnos, TX   November 1, 2007

The entire transaction from start to finish was a pleasant and excellent experience
Lesley D.   Cadet, MO   October 28, 2007

I am pleased with how the floor came out. I would recommend you to a friend!!!
Amanda M.   Reevesville, SC   October 26, 2007

I would definitely recommend Build Direct to everyone and would buy again! Thank you for such a wonderful product and ease of purchasing!
Jason M.   Mustang, OK   October 24, 2007

BuildDirect has been very easy and enjoyable to work with on my flooring project. I can't believe I got such a high quality product for such a low cost. The other day I was in Lowes buying the padding for my laminate when I saw a guy looking at some cheap laminate. I told him about BuildDirect right there in Lowes. He was so excited.
Sandra G.   Bartlesville, OK   October 23, 2007

Your staff is knowledgable and very halpful in getting the order placed.
Phil C.   Sardinia, OH   October 20, 2007

I have refered you to my brother, we have had very good luck with ours so far, we resally like it.
Jim C.   Boyd, TX   October 20, 2007

The prices were very reasonable and our customer service representative was extremely pleasant.
Francine P.   Celebration, FL   October 18, 2007

I have already recommended you to 2 other people. Great experience. It went great, no holdups, quick delivery. Less than half the price of other home improvement stores.
Michael N.   Tomball, TX   October 18, 2007

Customer service provided great support. I'm pleased with the products. I have recommended you and I would use you again.
Ron M.   San Antonio, TX   October 16, 2007

Everyone who comes to see the home loves the floor and cannot believe the price I paid for it.
Christi L.   Creole, LA   October 15, 2007

Would reccomend this company to friends. Prompt, professional, courteous service.
Kevin R.   Shirley, NY   October 13, 2007

Customer service was very helpful and easy to contact. Product was of very high quality...installation went very smoothly. It was very easy to use your site and all the contacts i spoke to over the phone were polite and efficient..
Ted C.   Windsor, CA   October 12, 2007

The product is just now being installed, and so far it looks great.
Susan A.   Lexington, MA   October 12, 2007

I love my floors! I have recommended you to all of my friends.
Priscilla M.   Seagoville, TX   October 12, 2007

We were extremely pleased with the prices, service and product we received from Build Direct, I have already recommended your company to several people, and will continue to do so!
Alexis L.   Coker, AL   October 10, 2007

I had an outstanding experience with your company and will definately buy from Build Direct again!Customer service was very informative and helpful throughout the process.
Nicholas G.   Boothwyn, PA   October 9, 2007

Everyone we talked with or e-mailed was very polite and nice.
Patsy T.   Murrayville, GA   October 5, 2007

I like this product very much after installation, especially the pattern design looks very natural and unique.
Jianwen T.   Fremont, CA   October 3, 2007

The item illustration pictures for colour effect were a major disappointment. Shenandoah cherry in your pictures was much lighter in colour. What was received was very dark.
Mashoud J.   Ottawa, ON   October 2, 2007

The laminate floors look great, assemble easy, and seem essentially bulletproof.
William G.   Mesa, AZ   October 1, 2007

Product looks to be good quality. Now all we need to do is get the flooring put down so we can enjoy it.
David P.   Fayetteville, WV   September 29, 2007

Excellent quality and a great price.
Jack M.   Magnolia, TX   September 28, 2007

I love this web site! I have recommended it to all of my friends! I could not believe the service and the price! Great! !
Melissa A.   Cherry Grove Beach, SC   September 28, 2007

I would recommend my family and friends to you.Everything was right on time and the quality was great.
Goldie S.   Robbinsville, NC   September 26, 2007

No problems, very happy with the organization from order to delivery. Very happy with the quality for the price we paid. Looks great and went together with no problems. We will definitely recommend BuildDirect to others. Very happy with the entire experience!Keep up the great service!
Lauren S.   Woodbine, MD   September 26, 2007

Great job on your customer service.
Robert Y.   West Sacramento, CA   September 26, 2007

Customer service was very polite and knowledgeable.Love my flooring!Overall, I really appreciate the very professional way I was treated. Every question was answered fully and knowledgeably. Everyone was very courteous and pleasant. Your service is also very timely. I couldn't believe how soon my flooring arrived. Thank you.
Carol M.   Quartz Hill, CA   September 25, 2007

The sales representatives were very helpful and were able to answer my questions. Thank you for being prompt with getting your product to us in a timely manner. We love the product so far and appreciate the service.
Keith B.   Prairie Grove, AR   September 23, 2007

Product came without any damage. R+L carrier driver was very helpful in getting product into my garage. No problems at all with the product. Exactly as advertised
Timothy S.   Marysville, OH   September 23, 2007

This product is fabulous. The floors look great, we have had many compliments, even the professional we hired to put in the floor thought it looked "very expensive" and appeared to be an excellent product.Every thing went very smooth and timely. Thank you.
Phyllis R.   Liberty, NY   September 21, 2007

Love the Robusto laminate flooring - it looks much better than other laminates from local stores. I will buy from you again.
Ginny M.   Gloucester, MA   September 21, 2007

Great people to deal with, fast shipping, and excellent customer service.
Chip H.   Daytona Beach, FL   September 21, 2007

Positive experience, will purchase from you again! Thanks for the attention.
Russell A.   Ocala, FL   September 21, 2007

Great experience! No problems at all.
Robert H.   Myrtle Beach, SC   September 21, 2007

We just had our floor installed this last weekend. It is absolutely beautiful!From start to finish, this was a great experience. Thank you very much. We will be doing business with you again in the future.
John E S.   Combine, TX   September 20, 2007

I was very pleased with the attention I received. Matters were handled to my complete satification. Shipping was professional and accomodating.Product was top quality, a beautiful floor resulted.All in all, it was a pleasure dealing with BuildDirect.
Patrick L.   Greenville, AL   September 18, 2007

My contactor commented that the flooring material was the best quality he had installed.
Paula P.   Camano Island, WA   September 14, 2007

I was very pleased with the quality and price of the products I ordered.
Larahna H.   Kennesaw, GA   September 13, 2007

I will recommend your company to anyone, because of the service, soon delivery and quality of material.I'm very impressed with the results after installation, my house looks beautiful and the floor meet my expectations.
Erika R.   Sanford, FL   September 12, 2007

Custmer Service was great and did a awsome job sending it out in a timley manner. Flooring should have been looked at and tested for quality before it is sold to the buyer. Overall the experinence was great, it was very easy to order and receive the product, I would like to try a diffent flooring in the future.
Curtis S.   Havelock, NC   September 11, 2007

Our builder was so impressed that we got that quality of floor for that cheap of a price.
Kimberly G.   Boonville, IN   September 10, 2007

Overall we had a good experience
Edward G.   Westfield, IN   September 9, 2007

I'd recommend BuildDirect.
Sergey G.   Walnut Creek, CA   September 8, 2007

I was so pleased with the customer service that was given to me on several contacts,very informative and responded to my request quickly. Your product quality is way better than my local stores. I have been compairison shopping for over one year before I decided to purchase from your establishment. Your pricing is so much less, but I was still skeptical about the product until I opened the box and all I could say is, WOW.... I was at awe when I saw how over a ton of Laminate could be packed in such a condensed way and be moved so easy. It was so different than what I expected, The night before delivery I was trying to figure out how I was going to store over a ton of laminate in my garage, do I have to lay the long boxes on the floor? will i have enough room to store 38 boxes and be able to walk around the garage without tripping over all 38 boxes.Well I received my product the following day and all my concerns were in vein. THANK YOU///.
Linda L.   Freeport, NY   September 7, 2007

My order arrived the very next day after i placed my order. This is the fastest shipping I had ever seen especially on such a large order! Altogether a pleasant purchasing experience.
Logan S.   Spartanburg, SC   September 6, 2007

The personnel is corteous and answered all my questions. Great Team. Delivery was on time and their costumer service was good also. The driver even placed the pallet on my garage and was very professional. I did compared your products with the local wood flooring stores and no one can compete with your prices. The quality of the materials is excellent. Your delivery was as promised and your customer service is excellent. I will recommend any of my friends to do business with you at any time.
Even E.   Greenacres, FL   September 5, 2007

Excellent service. We will recommend you to our friends. Good Website that provides much information. Easy to browse.
Cixiu M.   Ellettsville, IN   September 4, 2007

The people I spoke with on the phone were all very helpful and knowledgeable. Buying the flooring from BuildDirect saved me more than $1000 over ordering it from Lowes, even after including shipping. I was initially a little nervous about the purchase but was very happy with the service in the end.
Glenn G.   Lake San Marcos, CA   August 31, 2007

We love your product(Peruvian gingerwood)and enjoyed the efficient service we received. Thank you!
Kathleen H J.   Hayden, ID   August 29, 2007

The floors look great! We are VERY happy with the purchase. They are high quality laminate for a great price. We would buy from Build Direct again without thinking twice. We had a wonderful experience and couldnt be more pleased with the service, product quality, and final result. Thank you again!
Nicole S.   Raleigh, NC   August 29, 2007

Great service and product - Floor looks awesome.
David H.   Lititz, PA   August 27, 2007

I love it, and it was a great value! I would recommend you, and buy from you directly.
Karen K.   Ossining, NY   August 25, 2007

We feel that we received a great price on our flooring, actually a fraction what we would have paid elsewhere. The floor looks great in the house and we continually receive compliments. Our experience was great & we will continue to refer your company out to anyone we know that is looking into a high-quality and affordable option for flooring. Thank you for a great experience.
Emily O.   La Porte, TX   August 22, 2007

We loved the colonial maple flooring. I can't believe we got such a quality product for such a bargain price!
Tom M.   Arlington, TX   August 22, 2007

The customer service I received was excellent and the product is fantastic. I would and have definitely recommended your company to many others whom are looking for products that you offer. Thanks once again for all of your assistance.
Luis G.   Visalia, CA   August 22, 2007

Very helpfull with all the questions I had about my flooring choices.
Amy B.   Lancaster, WI   August 21, 2007

It was a truely wonderful experience.
Dorinda P.   Glendale, AZ   August 20, 2007

Shippipng was excellent and on time. Products quality is the best that I have seen! I am very pleased. I will recogmend you to a freind. One of the Best internet shopping experiences I have had. The product is excellent quality. I will not hesitate to tell anyone about your Company.
Randy R.   Palma Ceia, FL   August 20, 2007

The Robina Classic Oak flooring was excellen quality. We have already been getting complements on the new look of our floors. The installation was easy and the product is extremely durable.We saved over 50% on our flooring. We saw the same product at a flooring store for twice the price of what we bought it for from Build Direct. We would highly recommend Build Direct and the product to anyone.
Noel P.   Boynton Beach, FL   August 18, 2007

A very good transaction that saved me a lot of money over the chain store price. Product arrived well-packed, on-time and without damage. I would definitely do business with BuildDirect again in the future.
James G.   Huntsville, AL   August 18, 2007

Great service and shipping. Product was exactly as expected!!
Charles H.   Eastover, SC   August 18, 2007

impressed with the quick shipment
Darrell C.   Hartselle, AL   August 16, 2007

Everything from beginning with selecting samples, to receceiving the actual flooring has been GREAT! Being this was our first time installing laminate flooring the instructions seemed brief, and, we were searching for more detailed information.
Cheri M W.   Holland, MI   August 16, 2007

We have installed the flooring in two room now. It is relatively easy to install as long as the subfloor is level and it looks great.
James H.   Cary, NC   August 14, 2007

The quality was good and the order was complete. At any time that I called the company they were more than helpful and nice.
Delaine L.   Ponte Vedra, FL   August 13, 2007

To be quite honest with you,,the price is what sold me. I saved 60 % of what I was going to buy from Lowes. My bank account thanks you as I do . Thanks
Dean S.   Fultonville, NY   August 11, 2007

I received my product faster than the quoted timeframe. I am very happy with my floors. I have received many compliments on our new floors. I have recommended several family and friends to BuildDirect to purchase their flooring.You have made my flooring project a breeze. I have put laminate floors in 90% of my house and I am thrilled with the product and the experience in working with BuildDirect!
Rachel G.   Surprise, AZ   August 10, 2007

The Flooring is BEAUTIFUL-We are just a few days away from installtion as we have been painting and preparing prior to laying the flooring. My cousins son examined the laminate and said that it is of good quality. He has installed flooring in the past so he knows good flooring when he sees it. I am so excited to see the job completed as I know it is going to look just BEAUTIFUL! Thank you BuildDirect!
Lena C.   Stockton, CA   August 10, 2007

I purchased laminate flooring from your site a few years ago. My wife and our friends loved it. Four of my friends have since ordered flooring from your site. My wife and I just purchased another home. The first thing we did was order flooring from BuildDirect. Once again we are very happy.
Larry M.   Lodi, CA   August 9, 2007

I am very happy with BuildDirect - I feel that I have found a company that offers great value - I have, and will continue to recommend you highly!!!
Michael M.   Cary, NC   August 9, 2007

Very happy with the whole experience. I did my research and knew that it was a good product. Very nice at a great price. Lowes = 2.57, BuildDirect = 1.15 shipped. Doesn't take a brain surgeon to figure this one out. If you need a large quantity (or can share with friends) then BD is the place to go to save lots of cash.
James C.   Fairview, PA   August 9, 2007

I was satisfied with my experience!Also,I saved a ton of money on the product.My local Lowe's has the same flooring for $3.57 sq/ft.Thanks!
Lillian W.   Spartanburg, SC   August 8, 2007

Great looking laminate! It went down great and has a very nice feel. Out of 1400 sq ft of flooring, I only had 2 pieces that were damaged. Very Impressive!!! All at an awesome price! I would highly recommend Build Direct!
Jay L.   Athens, AL   August 7, 2007

The laminate is beautiful. I have been telling friends about BuildDirect. We would definitely buy again. I am very pleased to be able buy Kronotex Robusto Clic from you. I had already done my research and knew this was what I wanted. Customer service and flooring representatives were very helpful and answered all my questions. Transaction was very smooth and the flooring arrived sooner than expected. We are interested in other products and will be calling back. We have told others about the great prices.
Bobbie B.   Cookeville, TN   August 7, 2007

I am extremely pleased with the product, the deliivery time, and customer service. Thanks!
Stephanie W.   Nashville, TN   August 4, 2007

My whole experience was wonderful. The product arrived as estimated in great condition.
Carolyn S.   Taylors, SC   August 4, 2007

Great looking flooring, fast delivery!
Josh D.   Dublin, GA   August 4, 2007

As You have promised you have delivered, looking forward in doing more business. Customer service is curtious and prompt.
Nidal B.   Van Nuys, CA   August 3, 2007

feel I received a great deal on a quality product.
Brian H.   Phoenix, AZ   August 3, 2007

Customer service was very helpful and courteous.
Scott P.   Fort Worth, TX   August 2, 2007

I am almost finished laying this floor in the entire house. So far it looks very good. I think it will look great once I am done. Overall it has been a very positive experience doing business with BuildDirect from customer service to product quality.
Hamid W.   Oak Leaf, TX   July 28, 2007

Delivery was on time, and driver was very helpful. Thank U! I will defenetly recomend BuildDirect .A 5 *****
Alex C.   Palm Coast, FL   July 27, 2007

BuildDirect has quality products and the price can't be beat. I went to several floor companys and all said the same thing. The coments the experts gave was that they couldn't touch the price and the flooring samples were quality products. The floor in my home came out great!
Carl G.   Belle Chasse, LA   July 26, 2007

The customer service dept. answered all my questions and the shipemnt was great!I knew what to expect from the shipping dept. and there were no surprises. The product is great. Much better than what my local laminate store has to offer.I will totally recomend this company to my neighbors and friends! I know we got a great product for unbelieveable prices! By using BuildDirect I was able to get the floors I have always wanted! am so happy with my floors! I have laminate in my family room that I paid $3.99 a sq ft. for that are not nearly as nice as my "Troya"!
Patricia O.   Longwood, FL   July 26, 2007

We are very pleased with the product, we have recommended you to others!
William D.   Gainesville, FL   July 25, 2007

My entire experence with BuildDirect was excellent. Can't wait to share my business with you again in the near future. Thank you so much for both your customer service to your delivery!
Bradley S.   Hitchcock, TX   July 25, 2007

Kronotex rainforest mahongany is beautiful - went down easy too.
Diane C.   Flemington, NJ   July 24, 2007

We are just now putting the floor in - but so far everything looks great! Keep up the good work - I have already given your website to 2 friends!
Kimberly D.   Dallas, TX   July 23, 2007

I was surprised how quickly I received the product. I placed my order on 6/12 and estimated delivery date was 6/29. I received everything in one week on 6/19. I'm about half done with installing the flooring. So far I'm very impressed with the product. I have never installed flooring before. With the help of relatives and friends it's going in and looks great. I have recommended BuildDirect to others. My floor cost $1.63 per square foot. The local guys in my area could not even come close to that price.
Steven W.   Centralia, IL   July 19, 2007

Over all easy and positive. We will recommend and use again!!
Ben C.   Ocala, FL   July 18, 2007

The driver was very accomadating. He even put it in our garage to protect it from the weather. Products quality looks awesome! The flooring looks great. We have only had it installed 2 days but everyone who has seen it loves it.
Michelle B.   Alachua, FL   July 18, 2007

Delivery was coordinated well, Driver was courteous, No Damage
Steve W.   Commerce, MI   July 17, 2007

I purchased a large quantity of laminate flooring from Build Direct. The quality of the item received was well packaged and first rate. The pricing was lower than all of the competition (including the shipping cost) that I extensively searched before making my purchase.
Beth P.   Edmond, OK   July 17, 2007

Customer service gave me all i needed promptly. It's a breath of fresh air to do expeditious, professional and ethical business with dependable service at reasonable prices. There is so much of the opposite out there! Maintain your standards. thanks
David L.   Oshkosh, WI   July 16, 2007

Great product super price quick shipping!
Virgil M.   Russellville, AR   July 16, 2007

Product's quality turned out more beutiful then expected!
Frank K.   Ogden, UT   July 15, 2007

I was scared to order such a big purchase off the internet. But after calling customer service and ordering samples from you I decided to give it a try. We received the floors sooner than I expected and in excellent condiction. We love the floors, every one who came see them cannot belive we ordered them from the internet. We put the flooring in and everybody loves the look of them. We have given the website to several of our friends that are thinking about putting in flooring. Thank you.
Sharon D.   Thibodaux, LA   July 13, 2007

I knew when everything was being shipped which helped prepare me for the delivery. Product arrived earlier than expected which was great. I love the flooring. We have completed the master bedroom and more than half of the living room area. I thought the service and product was excellent. The price and quality could not be compared to anything locally. The Sacramento Pine looks wonderful...I love it! Your website was easy to use and navigate. Customer service and the product was excellent, I couldn't ask for better service. I love my new flooring, it's beautiful!
Willie S.   Tucson, AZ   July 12, 2007

Customer service was awesome to work with and Very helpful. I chose an inexpense product and was pleased with the quality. Much better than I expected. The customer service who took our order was wonderful to work with, Helpful and patient. You don't find that in customer service much anymore. I was a pleasure and I will be using you again and referring you to friends, family and co-workers.
Edith C.   Waterford, MI   July 12, 2007

Great followup and communication every step of the way. Haven't installed yet, but looks great and exactly as described. This is the most pleasantly suprising experience I have ever dealt with. Extremely professional, clean and easy to use website, quick responses and follow up. Delivery was fast and the product was excellent. The prices were almost 1/2 of what I was getting ready to pay at Lowes. I still got my product a lot less even with paying the shipping. You can't beat the prices. I am VERY pleased with the experience and am getting ready to purchase granite countertops through Builddirect next. Thanks so much!
Michael T.   Baton Rouge, LA   July 12, 2007

I will be placeing a third order in a few months
Edward B.   Fort Myers, FL   July 11, 2007

I was apprehensive ordering such a large quantity with shipping across the United States. Everything worked out great and the flooring is being installed without any problems.
Thomas M.   West Covina, CA   July 11, 2007

The K-Swiss 10mm Laminate Flooring - SWE Series Troya is excellent, I love it and will advise my friends to buy it from BuildDirect. The customer service is excellent, too.
Yuming B.   Pomona, CA   July 11, 2007

Yes we are happy with our choice and with your customer service. We just want to thank you for working with us to make our dream of inhancing the look in our home I enjoy looking at it and I am very saticfied with it all. We will recommend your company to everyone.
Cherylene R.   Bloomington Hills, UT   July 10, 2007

The product was fantastic, and the delivery time was much faster than expected. I have recommended BuildDirect to my friends and neighbors!
Angela W.   Columbia, SC   July 10, 2007

Good experience, the flooring was delivered much sooner than I had anticipated. Great prices and prompt service.
Trevor C.   Springville, UT   July 8, 2007

Customer Service was consistently pleasant and helpful. They gave me great customer service and patiently guided me through my purchase. My product arrived in great time and in good condition. I love the way the floor looks. It will be nice to finally get it all done. I will be recommending you to all my friends. I have nothing but positive things to say about your service.
Kathy B.   Tallahassee, FL   July 8, 2007

Everything from the online ordering, to live pre-sales questions, to shipping, and finally, to the product itself was executed perfectly. I simply couldn't be happier. Your company sets a new standard for online flooring companies. You will have certainly earned many future referrals.
Nicholas H.   Shrewsbury, MA   July 8, 2007

The product was better then advertised. It was very easy to install and looks great.
Scot M.   Buffalo, WY   July 8, 2007

We will be purchasing more of the flooring to finish out our house next year. It looks great!This was my husband's first try at installing laminate flooring. He put it in our living and dining rooms the hallway and up the stairs. There was very little waste and only one piece of the T-molding broke. As a matter of fact we ended up with alot of extra because of so little waste, so next summer he intendes to do the bedrooms also.
Terry M.   Carthage, MO   July 7, 2007

Customer Service was Absolutely awesome! I would have to say it was the BEST customer service experience I have had in a long time.
Marcus L.   Magnolia, TX   July 7, 2007

The material went together very well. It looks excellent.
Cally R.   Tuscaloosa, AL   July 6, 2007

Everything was great!
Zoran A.   Willowbrook, IL   July 6, 2007

Customer Service is really excellent. I inquired through email and response was very prompt. I ordered samples and within a couple of days I got it. Shipping was fast. I took less than a week to complete and ship my order. The company who shipped my order locally was very considerate and communication was great. I love this 10mm laminate. It blends well with my furniture. My contractor told me it was easy to install and quality is excellent. I would definitely do business with builddirect on my next home project. Your overall service is excellent. You have very reasonable prices and best in quality,
Mary Grace B.   Covington, WA   July 5, 2007

Thank you very much, Great product!
Daniel D.   Castroville, CA   July 5, 2007

Absolutely amazing. The flooring we purchased went way beyond our expectations, and we always got a quick, friendly response from Build-Direct. I have 4 different friends/family members looking to purchase from you now. We had minimal damage. One box out of 80. It was delivered on time, and it was packed very well. The 12MM Kronotex line is amazing. It is a commerical grade, and was the perfect selection for our large, young, busy family. The thicker material also helped in the installation since it would not splinter or chip when "tapping" it into place. Just gigantic thank you! We received a product that was a incredible value. The price we paid was not close to the value of the flooring. The fact that we could install it too made the whole experience too good to be true.
Daniel P.   Rockford, MI   July 5, 2007

Excellent service. When we called with ANY question, we received immediate courteous and thoughtful answers. All materials ordered arrived soon and with no damage. This couldn't have been an easier transaction and at a substantial savings. We have already told several people that Build Direct is the way to go when you want quality affordable flooring. When it comes time for counter tops, Build Direct will be the first place we go. Great experience.
Rebecca C.   Springdale, AR   July 5, 2007

Customer Service has been great to work with. We are very happy with the Kronotex products. it's better quality and easier to install than the laminate we installed in the other house some years ago. We've installed over 800 square feet in less than four days, including extra underlayment, as well as the rest of life being lived. build direct is easy to work with and efficient, and shipping was quick.
Laura B.   Beaverton, MI   July 5, 2007

Overall I enjoyed my experience with BuildDirect and will probably use BuildDirect again for my future flooring needs.
Jacob V.   Maryland Heights, MO   July 5, 2007

WE have sent so many friends to you and we are confident they love their floors as much as we do in BOTH our houses. We have this floor in one house and the Sacramento pine in the house we live in full time. We love it! The price was PERFECT too! I searched and serched for thew biggest selection and the prices that would fit into our budget......THANK YOU!
Denny F.   Caldwell, ID   July 4, 2007

Great prices for the quality of the product. I would most definitley do business with them, and have highly recommended to others.
Ernest M.   Kernersville, NC   July 2, 2007

We had the most wonderful experience with builddirect I would and I have told everyone who will listen how great you guy's are from the price to the quality of your product to how fast we received it. I couldnt believe it! I love my new floor! Keep up the good work, you guy's are definitely doing something right!
Tammy R.   Plant City, FL   June 29, 2007

Overall we are very satisfied with the product and your services. The new floor looks great! Thanks for a great deal.
Robert K.   Grovetown, GA   June 29, 2007

Everyone that I worked with was very friendly and responded quickly. The floor looks great.
Becky O.   Fennville, MI   June 27, 2007

The flooring is more than what we expected. We have only laid it in one room so far and can't wait to get the rest done. It is a very nice product for the price. We looked at similar products at a much higher price. We have recommended your website to several others.We look forward to purchasing more materials from you. Our first purchase was a very good experience.
Andrea C.   Vancleave, MS   June 26, 2007

BuildDirect was very easy to deal with and everything was as advertised.
Bob S.   Garibaldi Highlands, BC   June 24, 2007

Very responsive. One of the best customer services from a online company. This was my first purchase and will not be the last
Wayne Z.   Vienna, VA   June 23, 2007

The flooring is fantastic! Best flooring I've installed so far. This has been a fantastic experience. Wish I'd found it sooner, I intend to do A LOT more business with you
Jennifer B.   Purcell, OK   June 23, 2007

Looks very nice overall. Product was shipped quickly and customer service follow-up was great. Would definitely and have already recommended Build Direct to others. Thank you.
Shannon R.   Lake Charles, LA   June 22, 2007

This is the second time we have bought from you and have been very very satisfied both times . The quality of the product the service and timely shipping were excellent. I tell people in Lowes and Home Depot that are shopping to save their money and go to BuildDirect.COM.
Diana H.   Ocala, FL   June 21, 2007

I liked that when I called with a question, the phone was answered by a live person during business hours. Delivery driver was extremely nice and the product was delivered withing a few days!!! Out of almost 1500 square feet worth of laminate click flooring, only 1 piece had a chip in it! Excellent product!I recommend BuildDirect to everyone interested in flooring at a great price with excellent customer service. The website was also extremely convenient to order from. It lists all the things I might possibly need right under the flooring I want to buy. Product was delivered VERY quickly. I bought the flooring that was least expensive and was shocked at the excellent quality of all the flooring material! This has been an excellent experience and I would not shop anywhere else for my flooring needs!
Lauren N.   Cypress, TX   June 19, 2007

All in all a great product in the end.
Brad H.   Langley, BC   June 19, 2007

Customer service was very good.
Cynthia M.   Houston, AR   June 18, 2007

Customer Service was excellent, the individauals I worked with were very professional and knowledgeable. I would recommend your company, you have a excellent customer service "the back bone of an organization and a very good product. Also you follow-up is excellent. This product is very easy to work with and looks very professional when the job is done.
Patrick M.   New Milford, CT   June 16, 2007

Everything went exactly as described, the courtesy and effeciency of the shipping company was much appreciated. The product is beautiful and arrived in good condition. The price is exceptional, I would definetly reccomend your compay to others.
Lamonte K.   Blaine, MN   June 15, 2007

Have not got it installed yet, but the product appears to be excellent.
Scott F.   Whitewater, WI   June 13, 2007

We got lucky in that the pallet was exactly the amount of material we needed, from what I have researched we have saved a good bit.
Mike D.   Annapolis, MD   June 10, 2007

Excellent service, and a quality product. Thank you.
Kimberly O.   Beverly Hills, FL   June 8, 2007

Good over all customer service and delievery time. product itself is excellent!
Hoang N.   Manassas, VA   June 8, 2007

Great prices, great service, great experience.
Cameron N.   Denton, TX   June 8, 2007

We would order again and have given the webpage to many of our friends.
Kathy F.   Pinehurst, NC   June 7, 2007

was a little skeptical about ordering it online and also the cost was so low, but we are very satisfied with the product and will definitely be ordering from you again when we replace our flooring upstairs.
Cara F.   Cold Lake, AB   June 7, 2007

Customer service provided outstanding communication, always helping. I am very pleased to do business with you, you are my new laminate supplier.
Guillermina A.   El Paso, TX   June 6, 2007

The flooring looks awesome. I am anxious to see what the finished product will look like!
Margie P.   Artesia, NM   June 6, 2007

DuildDirect's business profile is top notch. Ordering and execution of such should be seen as benchmark by others. Calls to the company were returned promptly and the personnel were very friendly and helpful. On top of it, I could understand what they say - I did not have to try to communicate with somebody in India or Burundi!
Milan M.   Crossville, TN   June 5, 2007

I would recommend Build Direct to anyone in the market for any kind of flooring needs. Their prices are lower than (more times than not, by 50% or more) any retail store I have ever dealt with. The experience was easy, fast and trouble free.
Ben S.   Decatur, AL   June 5, 2007

This stuff is great. My floors look like the real thing. Well worth the money and about 1/3 of the price of local companies. I'm also doing the basement next year... with BuildDirect.
Joseph G.   Saint Louis, MO   June 2, 2007

Have recommended your services to several people looking for bulk flooring. We were skeptical and a bit leary of buying so much flooring on the internet but this experience was fabulous!
Scott S.   Troy, OH   June 2, 2007

I would use you again anytime. On a large flooring purchase, your company is the only way to go both product wise and for service.
Raymond U.   Jacksonville, FL   June 2, 2007

We don't have all the flooring installed yet but so far, so good. We are satisfied that we made a quality purchase at a very competiitve price. This project is for a summer home in NJ and we are installing it ourselves on weekends. We are about halfway through the project and are very satisfied. BuildDirect ordering was easy and informative and they delivered the product as promised.
Robin E.   Dover Township, NJ   June 2, 2007

My neighbor bought some flooring from you several months ago and had a good experience. Based on his recommendation, I decided to order our flooring from you, and thus far have been quite pleased with the product and the service. When we re-build our deck, I plan to order from you as well.
Kenneth S.   Beaver Creek, OH   June 1, 2007

The service and response was excellent. The shipping time was good.
David P.   Avondale, AZ   May 31, 2007

Customer service was very friendly, they helped me with any questions that I had. My BuildDirect experience was great, keep up the good work! Thanks for saving me $1275. The product is great, I already told people about y our web site. I will use BuildDirect again in the future.
Gregg A.   Eunice, LA   May 31, 2007

Your customer service was excellent and always helpful and professional. We are very pleased with the quality of the product and the helpfulness of all members of you organization. The flooring and stairs exceeded our expectation. Thank you for everything.
Robert L J.   Memphis, TN   May 30, 2007

I was extremely happy with every aspect from ordering to delivery. Everything was great and the floor looks awesome Thank you very much!
Roger R.   Kings Mountain, NC   May 30, 2007

Have the floor installed and it looks great! I will be happy to do business with this company again.
Eva W.   Kennett, MO   May 29, 2007

I was very pleased with the speedy and courteous delivery, as well as the products I installed and selected. Very well done.
Joseph M.   Suffern, NY   May 29, 2007

Very easy to order online, service very accomodating. I'm very satisfied with the product, it looks beautiful! I would recommend your company to anyone looking for flooring. Everything went smoothly and saved us money.
Sheila B.   East Palatka, FL   May 26, 2007

I actually never spoke with anyone. I simply ordered from the internet. I enjoy being able to order from the internet with all my questions answered right there before ordering. I ordered a pallet of laminate flooring, which was delivered quicker than expected. I was immediately impressed by the condition of the shipment, it had been handled carefully. I have already told several friends to use BuildDirect.
Jennifer F.   Forsyth, MO   May 25, 2007

I was delighted with the service and the product. Keep up the good work!
Ioana S.   Windham, NH   May 24, 2007

Quality of the floor was execelent and installation was fairly easy. Great product for the money! Have recommended to friends and family.
James K.   Charlotte, NC   May 24, 2007

I would definitely use your products again and I've told a lot of friends.
Tom T.   Califon, NJ   May 23, 2007

Excellent products, great resources on the 1-800 number. I appreciate the extra effort on finding cheaper shipping solutions.
James K.   West Chester, OH   May 23, 2007

The service was wonderful - not something that can be said very often!
Michelle P.   Oak Ridge, TN   May 21, 2007

We could not ask for a better looking floor. The flooring locks together very tightly and is very solid when you walk on it.
Timothy C.   Brazil, IN   May 18, 2007

I did my entire house except the bathrooms in my spare time. It took me a little over 3 weeks working by myself. I am very pleased with the results. I have been told that the flooring looks just like hardwood. Thanks BuildDirect.
Jeff L.   Salisbury, NC   May 15, 2007

I will not be afraid to purchase my next flooring, etc. on line. Eliminating the middle-man trluy saves you money. You will have our business in the future and I've told my friends about your company. We purchsed 97 boxes of flooring and did not find any bad wood... I am so impressed.
Terry N.   Colton, SD   May 14, 2007

The floors are really beautiful and you can't beat the price! I will be ordering again for other homes we are building. I appreciate the quality of the product and the service.
Nancy K.   Mount Vernon, IL   May 14, 2007

Better-quality Kronotex laminate at less than half th