BuildDirect is committed to providing exceptional customer service. Here is a small sampling of feedback from our satisfied customers...

I have recommended your company to other people in our project who have homes under construction, as well as my builder. There is a problem with the selection of items available in Costa Rica, and you have made getting difficult items extremely easy.
Sal P.      July 17, 2008

We were very satisfied with the service. When the product arrived earlier than what we expected, your customer service did a very good job in accomodating our needs by facilitating a delivery date that works best for us. It was a very good experience for us. Good job guys
Irene M.   Destin, FL   June 26, 2008

Will do business again, just placed an order for wood flooring.
Rich F.   Paradise Valley, AZ   June 6, 2008

Very efficient, professional and the tile was a very good product.
Nicolette H.   Sheffield, MA   June 4, 2008

Marble was good quality. I have had good experiences with my purchases with BuildBirect and will use your products again.
Erik K.   Nestleton Station, ON   May 31, 2008

I purchased 720 sq. ft. of marble. The quality of the marble, and the entire purchasing experience was outstanding. The installer was very impressed with the polish, and stone quality.
David Y.   Draper, UT   May 10, 2008

Dealing with the website and Customer Service was a pleasant experience. Very professional.
Gustavo M.   Wynnewood, PA   April 16, 2008

Customer service is prompt, and has a genuine interest in their customers.Very timley. Both of my orders stated 12 days, and I recieved each within 7 days. The marble was packaged inside the crate very well. Marble has a high gloss finish, and is of the highest quality. It is apparent that this marble was cut from the same stone. Color is consistant throughout. This was a first rate experience. Safe, easy, convenient, quick, and cost effective without compromising stone quality. Thank you.
David Y.   Draper, UT   April 15, 2008

We were allowed to pick up the product ourselves. We were very happy with this option.
Mark G.   Ontario, CA   March 12, 2008

You've made a customer. I have already told other people about you. Customer service is great to work with.
Doyle C.   Seneca, SC   February 21, 2008

A truly delightful experience. The products were superb and the shipping was unbelievably reasonable. The customer service was wonderful. Thank you for a great experience.
Gail A.   Birmingham, AL   February 17, 2008

I have, and will continue to recommend you to all of my friends, I've purchased three times, and they have all been excellent transactions. Thanks!
Greg M.   Paris, TX   February 15, 2008

Great company, I would recommend it to anyone.
Gelana L.   Solon, OH   January 16, 2008

We were very happy with our purchase from you and will be loyal customers in the future
Timothy S.   Goodyear, AZ   January 10, 2008

Overall, staff were helpfull and efficient.
Diane C.   Cobble Hill, BC   December 5, 2007

I will come back to your company time and time again! Keep doing exactly what your doing! Finding a company that has a great product as well as REAL customer service is a pleasure in the world we live in today.
William B.   Midland, TX   November 14, 2007

Great first purchase. From the time my phone call was answered, your CSR was friendly, very knowledgable, and quick to send quotes, confirmation, and shipping info. Will certainly keep on top of list for building supples.
Jason B.   Parkersburg, WV   November 7, 2007

We have loved working with your team. The goods are better than expected, the packing of the marble is great. Everyone is impressed who sees the product.
Bill F.   Pulaski, VA   November 7, 2007

I have nothing but great things to say each time I order. Thanks
Jamie R.   Cornelius, NC   September 18, 2007

Frank was a pleasure to work with. I will use Build Direct again in the future. Some tiles with broken corners, but that is to be expected with natural stone product. The whole team at Build Direct was a pleasure to work with. From the girl answering the phones, to the tile department. You have a great team and Keystone Flooring will use you for future purchases.
Keven N.   Noblesville, IN   September 8, 2007

Excellent marble, best our tile installer has ever worked with in his 20 plus years experience
Carolyn S.   Tucson, AZ   August 4, 2007

The tiles were exactly as they were in the pictures. Absolutely beautiful. Crema Marfil Select is a very hard tile to find and we were so glad to be able to get the best quality Crema Marfil at an excellent price. Thank you so much.
Maribel A.   Mountain Lakes, NJ   July 22, 2007

The site, price and product are all good.
Brad J.   Leawood, KS   July 11, 2007

I am thrilled with you!! I will use you for my next big project. By the way, your flooring will end up on television...they are filming a reality show in our house.
Kathryn W.   Sherman Oaks, CA   July 6, 2007

Every thing was excellent!
Santos Zanella Breton B.   Houston, TX   June 6, 2007

Fast easy and cheap. You are a great provider of building materials. Great service great product and fast delivery. What more could I ask for.
Walter P.   Napa, CA   May 1, 2007

Overall, i just had a great experience with you, and you saved me a lot of money!
Daniel J.   Meeham, MS   April 24, 2007

Outstanding prices. I have recommended BuildDirect to others and I plan to use you again very soon.
James Z.   Butler, PA   March 20, 2007

I am going to reccomend you to anyone I know doing renovations, and ientend to buy a new kitchen and more products.
Nagi M.   Coquitlam, BC   January 17, 2007

My products were delivered before the agreed date, and I recieved regular updates and support on progress.The products were delivered well packed and in very good condition. The products are of excellent quality and great value for money even with the addition of transportation and import costs. I would recommend BuildDirect to anyone since both the product and service were first rate. Thank You from a very satisfied customer
John H.      January 7, 2007

Beautiful tile! No complaints or problems. Tiles were well packaged and I will definitely recommend and use Build Direct again.
John C.   Baldwin, NY   January 4, 2007

The marble tile ordered was absolutely beautiful and definately top quality.
Rodney S.   Mount Airy, MD   November 23, 2006

For an on-line purchase experience, it is fast and prompt and the sales persons were very cooperative in tracking the shipments and delivering on time. Thanks
Balarama M.   West Bloomfield, MI   September 17, 2006

People were extremely helpful - more than I expected !
Priscilla S.   Hull, MA   August 14, 2006

Top notch quality product, will be a continued customer. Thank you.
Debra M.   Dakota Dunes, SD   June 22, 2006

Super quality, excellent packaging. Tile backing very strong, almost no breakage. Bought before, will do business again. Thanks.
Thomas T.   Greenville, SC   May 17, 2006

I have already recommended BuildDirect to friends and our contractor.
Ellis G.   Roanoke, VA   February 25, 2006