Over 40% of the tiles are not square and can not be used.
Joshua L., Columbus, OH June 26, 2008
 
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Paul M., Washington, DC May 2, 2008
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Most of the slate is beautiful and useable. However, about 90 tiles are either too thin or too warped to use. Thank goodness we had enough of the good tile to finish the job! Had one good, useable tile left over.
C P C., Avon Park, FL July 28, 2007
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Melissa M., Waxhaw, NC July 27, 2007
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We value all feedback as it helps us to improve our product quality even further. BuildDirect has offered to settle this claim to the full satisfaction of the customer.
I had this tile delivered and when I arrived in town to view the tile both crates of slate were very crooked and parts were broken. I then opened the crates and pulled out tile and found that a majority were broken. I was not the person whom accepted the delivery. If I had I would have denied it. And, sent it back. I bought two pallets and will need to fid another resource to replace all that is broken. Loren Seres If you can help to resolve this issue it would be gratly apprciated. The travertine was perfect!
Loren S., Columbus, MS July 3, 2007
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